Pengaruh Finansial dan Non-Finansial Reward terhadap Niat dan Perilaku Karyawan dalam Knowledge Sharing
DOI:
https://doi.org/10.12695/jmt.2014.13.3.4Abstract
Abstrak. Penelitian ini bertujuan untuk menyelidiki bagaimana pengaruh reward yang ditawarkan oleh organisasi terhadap niat dan perilaku karyawan dalam melakukan Knowledge Sharing (KS). Duadimensi reward akan ditinjau hubungannya terhadap niat dan perilaku karyawan dalam KS, yaitu finansial dan non-finansial reward. Theory Reason of Action (TRA) dan Theory Planed of Behavior (TPB) menjadi basis untuk mengembangkan konseptual model pada penelitian ini, model yang dikembangkan memiliki tiga hipotesis yang menggambarkan hubungan antar konstruk finansial reward dan non-finansial reward terhadap niat dan perilaku karyawan dalam KS. Model dan hipotesis yang dikembangkan di validasi melalui sebuah survei yang melibatkan 216 orang responden dari tiga institusi perbankan di Indonesia. Data hasil survei dianalisis dengan metode Structural Equation Model (SEM) melalui software Smart-PLS versi 2. Penelitian ini menemukan bahwa niat dan perilaku para pekerja di sektor perbankan Indonesia secara signifikan dipengaruhi oleh finansial reward yang ditawarkan oleh organisasi mereka, namun penelitian ini tidak menemukan pengaruh antara nonfinansial reward dengan niat dan perilaku karyawan dalam KS.
Kata kunci: Finansial Reward, Non-Finansial Reward, Knowledge Sharing, Niat, Perilaku.
Abstract. The goal of this research is to investigate how reward that offer by organization influencing the employee KS intention and behavior. The relationship between two dimension of reward such financial and non-financial reward and employee intention and behavior in KS will be explored in this study. Theory reason of Action (TRA) and Theory Planed of Behavior is applied as a basis to develop a conceptual model for this research. The conceptual model consists of three hypotheses that explain the relationship between financial and non-financial reward constructs with employee intention and behavior in KS. Model and hypotheses were validated by a survey; the survey participated by 216 respondents from three Bank Institution in Indonesia. Data from the survey was analyzing by Structural Equation Model (SEM) using Smarts PLS V2. This study reveals that employee intention and behavior in KS is influenced by financial reward; however this study did not find any relationship between non-financial reward and employee intention and behavior in KS.
Keywords: Financial Reward, Non-Financial Reward, Knowledge Sharing, Intention, Behavior
Downloads
References
Ajzen, I., & Fishbein, M. (1980). Understanding attitudes and predicting social behavior.
Armstrong, M., & Murlis, H. (2005). Handbook of reward management: remuneration strategy and practice: Crest Publishing House.
Bock, G. W., & Kim, Y.-G. (2002). Breaking the myths of rewards: an exploratory study of attitudes about knowledge sharing. Information Resources Management Journal (IRMJ), 15(2), 14-21.
Cabrera, A., & Cabrera, E. F. (2002). Knowledge-sharing dilemmas. Organization studies, 23(5), 687-710.
Cabrera, A., Collins, W. C., & Salgado, J. F. (2006). Determinants of individual engagement in knowledge sharing. The International Journal of Human Resource Management, 17(2), 245-264.
Chang, C. W., Chan, M. L., & Tseng, C. P. (2012). Human factors of knowledgeâ€sharing intention among taiwanese enterprises: A model of hypotheses. Human Factors and Ergonomics in Manufacturing & Service Industries, 22(4), 362-371.
Chang, H. H., & Chuang, S.-S. (2011). Social capital and individual motivations on knowledge sharing: Participant involvement as a moderator. Information & Management, 48(1), 9-18.
Chiang, F. F., & Birtch, T. (2007). The transferability of management practices: Examining cross-national differences in reward preferences. Human Relations, 60(9), 1293-1330.
Chiang, F. F., & Birtch, T. A. (2006). An empirical examination of reward preferences within and across national settings. Management International Review, 46(5), 573-596.
Chiang, F. F., & Birtch, T. A. (2011). Reward climate and its impact on service quality orientation and employee attitudes. International Journal of hospitality management, 30(1), 3-9.
Chiang, F. F. T., & Birtch, T. A. (2012). The Performance Implications of Financial and Non-Financial Rewards: An Asian Nordic Comparison. Journal of Management Studies, 49(3), 538-570.
Chin, W. W. (1998). The partial least squares approach for structural equation modeling. In Modern methods for business research (pp. 295-336). Mahwah, NJ, US: Lawrence Erlbaum Associates Publishers.
Chin, W. W. (2010). How to Write Up and Report PLS Analyses. In V. Esposito Vinzi, W. W. Chin, J. Henseler and H. Wang (Eds.), Handbook of Partial Least Squares (pp. 655-690): Springer Berlin Heidelberg.
Davenport, T. H., & Prusak, L. (1998). Working knowledge: Managing what your organization knows. Harvard Business School Press, Boston, MA.
Davenport, T. H., & Prusak, L. (2000.). Working Knowledge: How Organizations Manage What They Know (Paperback). In (pp. 224 pages).
Easterby-Smith, M., & Lyles, M. A. (2007). Handbook of organizational learning and knowledge management. from http://www.blackwellreference.com/subscriber/book?id=g9780631226727_9780631226727
Eisenhardt, K. M. (1989). Agency theory: An assessment and review. Academy of management review, 14(1), 57-74.
Ferris, K. R. (1977). A test of the expectancy theory of motivation in an accounting environment. Accounting review, 605-615.
Gray, P. H. (2001). The impact of knowledge repositories on power and control in the workplace. Information Technology & People, 14(4), 368-384.
Hsiu-Li, L., Su-Houn, L. I. U., & Shih-Ming, P. I. (2011). Modeling Motivations for Blogging : An Expectancy Theory Analysis. Social Behavior & Personality: an international journal, 39(2), 251-264.
Isaac, R. G., Zerbe, W. J., & Pitt, D. C. (2001). Leadership and motivation: The effective application of expectancy theory. Journal of Managerial Issues, 212-226.
Jiang, P. (2009). Consumer adoption of mobile internet services: An exploratory study. Journal of Promotion Management, 15(3), 418-454.
Kankanhalli, A., Tan, B. C., & Wei, K.-K. (2005). Contributing knowledge to electronic knowledge repositories: an empirical investigation. Mis Quarterly, 113-143.
Khalifa, M., & Shen, K. N. (2008). Explaining the adoption of transactional B2C mobile commerce. Journal of enterprise information management, 21(2), 110-124.
Liu, B. C., & Tang, T. L. P. (2011). Does the love of money moderate the relationship between public service motivation and job satisfaction? The case of Chinese professionals in the public sector. Public Administration Review, 71(5), 718-727.
Nonaka, I. (994). A Dynamic Theory of Organizational Knowledge Creation. Organization Science, Vol. 5, No. 1, 14-37.
Nonaka, I., & Takeuchi, H. (1995). The knowledge-creating company: How Japanese companies create the dynamics of innovation: Oxford University Press, USA.
Ringle, C. M., Wende, S.,& Will, A. (2005). SmartPLS–Version 2.0. Universität Hamburg, Hamburg.
Sheppard, B. H., Hartwick, J., &Warshaw, P. R. (1988). The theory of reasoned action: A meta-analysis of past research with recommendations for modifications and future research. Journal of consumer Research, 325-343.
Straub, D., Gefen, D., & Boudreau, M.-C. (2004). Validation guidelines for IS positivist research. Communications of the Association for Information Systems, 13(24), 380-427.
Sutanonpaiboon, J., & Pearson, A. M. (2006). E-commerce adoption: perceptions of managers/owners of small-and medium-sized enterprises (SMEs) in Thailand. Journal of Internet Commerce, 5(3), 53-82.
Urbach, N., & Ahlemann, F. (2010). Structural equation modeling in information systems research using partial least squares. Journal of Information Technology Theory and Application, 11(2), 5-40.
Wigfield, A., & Eccles, J. S. (2000). Expectancy–value theory of achievement motivation. Contemporary educational psychology, 25(1), 68-81.
Downloads
Submitted
Accepted
Published
How to Cite
Issue
Section
License
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License. Copyright @2023. This is an open-access article distributed under the terms of the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License (http://creativecommons.org/licenses/by-nc-sa/4.0/) which permits unrestricted non-commercial used, distribution and reproduction in any medium.