Author Guideline

Submission to this journal proceeds totally online and must be submitted at

Please read and follow these instructions carefully. Doing so will ensure that the publication of your manuscript is as speedy and efficient as possible. The Publisher reserves the right to return manuscripts that are not prepared according to these instructions.

The originality of the Article

  • The manuscript is written in the format required by the Author Guidelines of the Jurnal Manajemen Teknologi.
  • The manuscript does not contain plagiarism, falsification and/or  fabrication of data.
  • The manuscript is not submitted to another publication and is not be under review for publication elsewhere during the Jurnal Manajemen Teknologi review process.
  • The manuscript is not accepted for publication elsewhere.
  • The submission file is in OpenOffice, Microsoft Word, RTF, or WordPerfect document file format.


Manuscripts should be written as concisely, consistently, and straightforward as possible. A number of pages consist of 20 (twenty) pages (including figures and tables), and appendices should not be included in the text. Scripts are written in single-space on one side of A4 size paper (210 x 297 mm). The paper should have an upper limit and a lower limit of 2.5 cm and 3 cm left and right border of 2.5 cm. Font  used is Garamond 12 pt. Manuscripts can be written using the English language. The writing style refers to the APA Style (The American Psychological Association).

The manuscript is presented in several sections: Introduction(Include research objective, theoretical framework, and hypothesis development if available), Research Methodology, Results and Discussion, Conclusion, References 


The title should simply and clearly summarize the main idea, typed in uppercase and lowercase letters, centred between the left and right margin; the recommended length of the title is no more than 15 words


Author 1*

Author 2

*Faculty Name, University Name

*Corresponding Author. E-mail:


The abstract consists of not more than 200 words, describing the phenomenon being studied (one or two sentences, maximum 10 [ten] words), the purpose of study, research methodology, and general findings. The abstract should be written in two languages, Indonesian and English, and include five keywords.

Introduction ( include research objective, theoretical framework, and hypothesis development if available)

This section describes three main components. First, it describes the phenomenon being studied. Secondly, the author explains the relationship between the phenomenon and existing theories (at least one of the journals cited should be less than five years old); and finally describes the purpose of the study. Furthermore, this section also contains previous theories, both from primary reference (grand theory) and journal articles (including at least one journal published in the last ten years). This section also discusses arguments on the relationship between the variables being studied and ends with the hypothesis depicting the relationships of the variables (there should be some argument for each hypothesis).

*For an exploratory study, this section should consist of previous theories underlying the Research Question. (Please provide a strong argument(s) that reference variable(s) or explanation(s) as to why research will  fill the gap from the literature.

Research Methodology

This section consists of approaches taken by the author, whether qualitative or quantitative approach. This section also includes a sample description (respondent/case profile), sampling method, sampling size, error level, data collection method, variable operationalization, and analysis method.

Results and Discussion

This section consists of the results of validity and reliability tests and analysis of the results. Furthermore, this section discusses the results of the current study and how they relate to the hypothesis presented. The discussion section also explains possible reasons for why a certain hypothesis is rejected or accepted and how they relate to previous research. Furthermore, the author should show how the current result supports or contradicts previous studies, limitation of the study, and implication of the study (both managerial and scientific implications). This section also discusses the recommendation(s) for future research based on the limitation of the study.


This section provides a brief explanation of the study and the impact of the study.

This section consists of all references used in the article. The number of references should be no less than 15 references, where the number of journal articles (includes at least one journal article published within the last ten years) should exceed the number of textbooks. Follow the author instructions in the APA style.

Putro, U.S., Hermawan, P., Utomo, D.S., Nuraeni, S., & Ariyanto, K. (2013). Analyzing co-creation process in cluster industry using agent-based simulation case study: cluster industry batik solo. Jurnal Manajemen Teknologi, 12 (1), 102-114.
Hermann, A., Xia, L., Monroe, K.B. & Huber F. (2007). The influence of price fairness on customer satisfaction: an empirical test in the context of automobile purchases. Journal of Product & Brand Management, 16(1), 49-58.
Hwang, H., Ho, M. R., & Lee, J. (2010). Generalized structured component analysis with latent interactions. Psychometrika, 75(2), 228-242.
Islam, Md. M., Islam, M. M., Azim, A. Y. M. A., Anwar, Md. R. & Uddin, Md. M. (2014). Customer perceptions in buying decision towards Bangladeshi local apparel products. European Scientific Journal, 10(7), 482-497.
Jahanshahi, A. A., Gashi, M. A. H., Mirdamadi, S. A., Nawaser, K., & Khaksar, S. M. S. (2011). Study the effects of customer service and product quality on customer satisfaction and loyalty. International Journal of Humanities and Social Science, 1(7), 253-260.
Kamaladevi, B. (2010). Customer experience management in retailing. Business Intelligence Journal, 13(1), 37-54.
Kaura, V. (2012). A link for perceived price, price fairness and customer satisfaction. Pacific Business Review International, 5(6), 84-88.
Kenesei, Z. & Todd, S. (2003). The use of price in the purchase decision. Journal of Empirical Generalisations in Marketing Science, 8, 1-21.
Kotler, P. & Gary, A. (2007). Principles of marketing. Prentice-Hall International, Inc: New Jersey.
Kusumadewi, K.A. & Ghozali, I. (2013). Generalized structured component analysis (GSCA): model persamaan struktural berbasis komponen. Semarang: Badan Penerbit UNDIP.
Latiff, Z.A., Mohamed, Z.A., Rezai, G. & Kamaruzzaman. (2013). The impact of food labeling on purchasing behavior among non-muslim consumers in Klang Valley. Australian Journal of Basic and Applied Sciences, 7(1), 124-128.
Malik, S.A., Jaswal, L.H., Malik, S.A. & Awan, T.M. (2013): Measuring service quality perceptions of the customers of restaurant in Pakistan. International Journal for Quality Research, 7(2), 187-200.
Meldarianda, R., & Lisan S, H. (2010). Pengaruh store atmosphere terhadap minat beli konsumen pada resort café atmosphere Bandung. Jurnal Bisnis dan Ekonomi (JBE), 17(2), 97 – 108.
Pecotić, M. Bazdan, V. & Masardžija, J. (2014). Interior design in restaurants as a factors influencing customer satisfaction. RIThink, 4, 10-14.
Pratisto, A. (2005). Cara mudah mengatasi masalah statistik dan rancangan percobaan dengan SPSS 12. Jakarta: PT. Elex Media Komputindo.
Pride, W. M. & Ferrell, O.C. (2010). Marketing fiftinth Edition. Canada: South Western International Edition.
Pujiati, S. A., & Rusliah, N. (2007). Penggunaan R dalam psikologi. Jakarta: Academic Publisher.
Ryu, K., & Han, H. (2010). Influence on the quality of food, service, and physical environment on customer satisfaction and behavioral intention in quick-casual restaurants: moderating role of perceived price. Journal of Hospitality and Tourism Research,34(3), 310-329.
Sabir, R.I., Ghafoor, O., Hafeez, I., Akhtar, N., & Rehman, A.U. (2014). Factors affecting customers satisfaction in restaurant industry in Pakistan. International Review of Management and Business Research, 3(2):869-876.

Tables and Figures
Tables and Figures should be numbered separately and sequentially using Arabic numerals. Each Table and Figure should be given an informative title. Tables and Figures should be presented on separate pages at the end of the manuscript. Tables should be submitted as data - .doc, .rtf, Excel file- Tables submitted as image data are not accepted, because they cannot be edited for publication.

Figures that are provided electronically must be in .tif or .gif file extensions. All figures and graphics must also be supplied as good quality originals that allow for clear resolution of the image in its printed application.