A Hybrid KB-AHP-GAP Analysis for The Performance Measurement System in A Manufacturing Environment. Part 2: The Detailed PMS System

Authors

  • Dermawan Wibisono

Abstract

This paper presents on designing and managing performance of a manufacturing unit from the corporate level to the shop floor level. A Hybrid Knowledge Based (KB) Analytic Hierarchy Process (AHP) Gauging Absence of Pre-requisite (GAP) analysis of Performance Measurement System (PMS) Model is developed that considers five levels of company performance: Business Perspective, Customers Perspective, Manufacturing Competitive Priorities Perspective, Internal Process Perspective, and Resources & Method Availability Perspective. The research validation was confined to four industry sectors: aircraft component manufacturing, electronics manufacturing, computer and office equipment manufacturing and telecommunication product manufacturing. The results of the validation exercise indicate that the present Hybrid PMS Model is suitable decision-making tool to assist the practitioners of PMS and provides consistent and detailed results.

 

Keywords: Performance Measurement System, Knowledge Based, Analytic Hierarchy Process, GAP Analysis, Manufacturing

Downloads

Download data is not yet available.

Downloads

Submitted

2011-12-24

Published

2002-06-01

How to Cite

Wibisono, D. (2002). A Hybrid KB-AHP-GAP Analysis for The Performance Measurement System in A Manufacturing Environment. Part 2: The Detailed PMS System. Jurnal Manajemen Teknologi, 2(2). Retrieved from https://journal.sbm.itb.ac.id/index.php/mantek/article/view/23

Issue

Section

Articles