An Exploratory Study: Comparative Analysis of E-commerce Payment Systems in Developed and Developing Countries

Abstract

A variety of technologies are reshaping how developed and developing countries shop online. Developing countries have slow or nonexistent economic growth Meanwhile, Developed countries have the opposite. Consumer spending in a country has a high relationship with economic growth. This study aim to compare the key differences and similarities between Indonesian and Netherlands e-commerce shopping behavior and the difference between e-commerce payment systems to get the recommendation regarding access payment systems of e-commerce that can be applied in developing countries. The research employs a qualitative approach with exploratory research design and the data collection method used is semi-structured interviews. The findings through interviews with 14 Netherlands users, 7 Indonesia user, and 1 informant from Indonesia e-commerce confirm that the e-commerce payment system has a relationship with shopping behavior.

Keywords: E-commerce Payment System, Developed Countries, Developing Countries