Critical Success Factors in Aircraft Component-Supporting Industry in Indonesia: A Literature Review

Abstract

The aircraft component support industry has the potential to be further developed. This industry is expected to contribute to improving the national economy. Critical Success Factors (CSFs) have been the subject of many studies; however, there is still a research gap regarding the aircraft component support industry. This study aims to address this gap. This qualitative research used online data. The data considered include articles published before February 2022. The search strategy focused on 2 keywords, namely critical success factors (CSFs) and the manufacturing industry. After identification and review, 13 studies were identified and included in the analysis. The primary factor analyzed was the critical success factors (CSFs). The purpose of this study was to identify critical success factors (CSFs) from previous studies to be applied to the aircraft component support industry. This study produced 4 dimensions and 20 critical success factors (CSFs). The four dimensions are industry, government, technology, and customer. Critical success factors (CSFs) are needed by the aircraft component-supporting industry to determine the formulation of policy strategies to improve performance and productivity. Similar to previous studies, this study has limitations. Due to time constraints, the method used was a literature review. This study offers significant implications as a basis for future research into the critical success factors (CSFs) of the aircraft component-supporting industry. The practical implications of this study are to provide critical success factors (CSFs) for an industry for policy makers, leaders, and decision makers. Therefore, they can determine the most appropriate policy formulation. Future research is expected to further refine the qualitative approach by conducting in-depth interviews with experts.

Keywords: Critical Success Factors (CSFs), Aircraft Components, Industry, Policy, Government, Technology