Strategy for Improving the Quality and Effectiveness of Work on the Storage Tank Construction Project in Indonesian Oil Refinery

Abstract

Abstract - Refineries have important role on processing crude into fuel. Damage and failures still found in the technology in refinery then can be effected to environmental pollution, asset losses, and incident fatality. Based on the fuel demand in Indonesia, a refinery plan to increase the capacity, so more storage tanks have to build. To achieve the qualified of quality, evaluation of Project Quality Management also needed to find problems effected to unqualified storage tanks and strategy to improve them are needed to prevent same issues. Authors used expert preliminary interview to find some existing problems and the result shows there are five problems (availability of quality standard documents, standard measurements and references used, safety standards applied, implementation of quality control in the field, and responsibilities of stakeholders). Methods used in this research are The Delphi Study combined with Kendall’s W, both are used to evaluate project quality management existing and define strategy to improve project quality management.

Keywords – Storage Tank Project, Quality Management, Delphi Study, Kendall’s W