Exploring the mechanism of work engagement and individual adaptive performance (Case of Media and App Development Companies)

Abstract

Due to the ongoing global pandemic, a massive business and work practice transformation is required. Therefore, employees’ adaptive performance has assumed greater importance in helping organizations to survive in the contemporary turbulent commercial environment. This paper aims to examine the mechanism between work engagement and individual adaptive performance. The authors adopt a mixed-method research methodology incorporating a case-study approach. The study initially explores the context and mechanism of work engagement and individual adaptive performance through a qualitative approach involving semi-structured interviews the results of which are, subsequently, validated quantitatively by means of a survey. The results indicate that work engagement is become a significant determinant of employees’ training and learning. The importance of maintaining work engagement in order to develop human capital with higher creativity, interpersonal and professional adaptability and active involvement in learning, especially during the ongoing pandemic, is evident.

Keywords: work engagement, adaptive performance, case-study, mixed-method