Good University Governance (GUG) in Accordance with Blended Learning Process

Abstract

Covid-19 pandemic enforces the school to open online classes without proper preparation. Web conferences software has become the main tool to substitute learning classes into web conferences or online classes. This study examines the challenge of a college struggling to improve its business process and try to formulate a new strategy to sustain its position as a unique education provider. The research aims to formulate the strategy of business process improvements focusing on good governance particularly to enhance and strengthen the value process offered in competing for the education industry. Using case study analysis, strategy is formulated utilizing business practice towards regulation in Indonesia’s education sector. The results find the needs of human resource management improvement as they are the key part of business process in the education sector, reactivate its business unit in finance to conducted with the good governance practice, value alignment with collaborators, and learning ecosystem by collaboration and strategic alliances to deal with its internal and external environment limitation.

Keyword: Good governance, good university governance, learning ecosystem