Employee Engagement Assessment In PT Taka Turbomachinery Indonesia Using Aon Hewitt Model

Abstract

PT Taka Turbomachinery Indonesia is a private company which provides service and maintenance for rotating equipment. The high turnover phenomenon currently happened there. The company indicates that high turnover is closely related to engagement. To reduce turnover rate, the company needs to know the actual engagement conditions to get a clear picture of what strategy the company needs to implement. Therefore, this research aims to conduct an engagement assessment in PT Taka Turbomachinery Indonesia using Aon Hewitt Employee Engagement model. This research applies a quantitative approach by distributing online questionnaires with six-point Likert scales. The sampling method used is simple random sampling with total respondents of 53 people. In analyzing data, researchers uses descriptive analysis techniques. This study has shown that 62% belong to the highly engaged category, 34% in the moderately engaged, and 4% in the passive. The highest engagement drivers consist of collaboration, customer focus, and safety, while the lowest value belongs to decision-making, risk, and performance management. In terms of engagement outcome, the percentage of Say, Stay, Strive are 81%, 83%, 79%.

Keywords: Employee Engagement, Aon Hewitt, Employee Turnover