Developing Fundamentals Promotion Mix For MSME Company: PT. Neuro Medika Sejahtera

Abstract

The increasing competitiveness and role of micro, small and medium enterprises (MSMEs) is one of the keys to sustainable economic growth. However, the downside is that many MSMEs struggles to manage the business well to transform into a big enterprise. PT NEURO MEDIKA SEJAHTERA (NMS) is a medical equipment distributor based in Jakarta that is categorized as MSME. This research aims to analyzed and help to develop promotion activities in the scale of MSME. The research is using qualitative methods with business coaching approach. The data collected by having an in-depth interview with the owner of the company. Then, survey questionnaires were also conducted to support the validity and reliability of the data. The analysis and results show that PT NMS struggles to manage promotion activities amid monopolistic markets, leading to deterioration sales. Therefore, a fundamental promotion mix was carried out to implement solutions, namely: improvement on the company profile as advertising media, formulating SOP for personal selling, developing a website as public relations media, and creating sales promotion strategies.

Keywords: MSME; Promotion Mix; Personal Selling; Company Profile; Website; Sales Promotion.