Jurnal Manajemen Teknologi is accredited by Surat Keputusan Direktur Jenderal Pendidikan Tinggi, Riset, dan Teknologi Nomor 10/C/C3/DT.05.00/2025 tanggal 21 Maret 2025 tentang Peringkat Akreditasi Jurnal Ilmiah Periode I Tahun 2025, Member of Crossref and Abstracted/Indexed in GARUDA-Garba Rujukan Digital, Google Scholar, Directory of Open Access Journals (DOAJ), Sinta (Science and Technology Index), Sherpa /Romeo, Dimensions-Digital Science, Indonesia OneSearch.
Unit Research and Knowledge, School of Business and Management, Institut Teknologi Bandung
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License. Copyright @2023. This is an open-access article distributed under the terms of the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License (http://creativecommons.org/licenses/by-nc-sa/4.0/) which permits unrestricted non-commercial used, distribution and reproduction in any medium.
The Role of Digital Payment, Peer-to-Peer Lending, and Digital Financial Literacy in Fostering Gen Z’s Micro Small Medium Enterprises Sustainability
Abstract. This study investigates the influence of Digital Financial Literacy (DFL), Digital Payment adoption, and Peer-to-Peer (P2P) Lending adoption on the Sustainability of Gen Z Micro, Small, and Medium Enterprises (MSMEs) in Bandung, Indonesia. This study is motivated by the paradox that while the national financial inclusion index exceeded the government target of 75 percent, whereas financial literacy lagged at 38 percent in 2019. This gap highlights a crucial constraint on the effective utilization of emerging FinTech by entrepreneurs. Utilizing a quantitative descriptive approach, data were collected through a questionnaire administered to 100 Gen Z entrepreneurs in Bandung, with analyses conducted using SEM-PLS. Results indicate that Gen Z respondents are on average well-literate in digital finance. Digital financial literacy and payment gateway adoption significantly effect MSME sustainability, whereas P2P lending adoption has no significant effect. Theses findings suggest that strengthening Gen Z’s financial skills and payment technologies is crucial for MSME sustainability, while trust and risk issues may limit P2P lending’s role. We recommend targeted financial education and supportive fintech policies to empower young entrepreneurs Keywords: Digital financial literacy, payment gateway, P2P Lending, MSMEs, Sustainability, Gen Z
Financial Literacy, P2P Lending, Payment Gateway, MSMEs, Sustainability, and Gen Z
Copyright (c) 2025 Jurnal Manajemen Teknologi https://creativecommons.org/licenses/by-nc-sa/4.0
Empowering Women-Fashion SMEs: Dynamic Capabilities, Agility, and Resilience
Abstract: This study investigates how digital transformation enhances organizational resilience in women’s fashion SMEs through the roles of digital transformation, innovation capability and organizational agility, grounded in Dynamic Capabilities Theory. Utilizing non-probability purposive sampling, data were collected from 92 SMEs in the Jabodetabek region and analyzed via SEM-PLS and SPSS 15.0. Findings indicate that digital transformation significantly strengthens innovation capability and directly enhances organizational resilience, though it does not significantly affect organizational agility. Innovation capability emerges as a robust predictor of both organizational agility and resilience, while agility itself directly contributes to resilience. The study extends Dynamic Capabilities Theory to resource-constrained creative-sector SMEs in developing economies, demonstrating their capacity to cultivate strategic capabilities amid turbulence. It addresses a critical gap in the literature by empirically examining the interplay among digital transformation, innovation capability, agility, and resilience within an SME context. Practical implications suggest that support institutions, business coaches, and policymakers can leverage this model to design targeted development programs that foster adaptive, proactive, and resilient SMEs capable of navigating uncertainties such as volatile consumer demand, economic instability, and digital disruption
The Role of AI in Academic Activities: A Comparative Analysis of Communication Dynamics in Jakarta and Perth
Abstract. This study explores how Artificial Intelligence has been adopted in communication at the higher education level by comparing institutions in Jakarta, Indonesia, and Perth, Australia. Grounded in Media Richness Theory and Cognitive Dissonance Theory, this study investigates how AI-based tools reshape communications practices, personalization of learning, and institutional adaptation in two divergent cultural and infrastructural contexts. The qualitative design involved collecting data through in-depth interviews with 32 participants —16 in each city —along with non-participant observations and document analysis of AI policies and institutional reports. All interview transcripts were thematically analyzed using NVivo 14 software, supported by Braun and Clarke's (2023) six-phase framework. Coding revealed four key themes: (1) AI as an administrative enabler, (2) pedagogical personalization and engagement, (3) cultural and ethical preparedness, and (4) institutional and policy alignment. Triangulating interview, observation, and document data further enhanced the credibility and depth of interpretation. For instance, results from Perth indicate a higher use of AI, with richer media interactions and greater readiness for institutional adaptation, compared to the fairly fragmentary, administratively inspired development of such use in Jakarta. The study adds to the theory by connecting communication richness and dissonance reduction mechanisms with specific AI adoption behaviors. It sets out some empirically based policy, training, and ethics governance recommendations for education. Keywords: Artificial Intelligence; Academic Communication; NVivo; Thematic Analysis; Comparative Study; Jakarta and Perth
Measurement of Entrepreneurial Orientation, Network Capability, Inter-Firm Partnerships, Marketpreneur, and Business Performance among MSME Entrepreneurs Demographics
Abstract. The entrepreneurial characteristics of opportunity-seeking, proactiveness, collaboration, and customer and market foresight are essential drivers of success for Micro, Small, and Medium Enterprises (MSMEs). Previous studies have widely examined entrepreneurial orientation (EO), network capability (NC), inter-firm partnerships (IFP), and business performance (BP), yet their interactions and implications within the demographic context of MSME entrepreneurs remain underexplored. The drive of MSME actors to innovate, collaborate, and expand into broader markets serves as a vital foundation for enhancing competitiveness and business performance. However, Indonesia’s rapidly evolving MSME landscape requires fresh insights that reflect the distinctive and actual on-the-ground realities faced by these enterprises. This study aims to measure the dimensions of entrepreneurial orientation, network capability, inter-firm partnership, and marketpreneur characteristics and how these relate descriptively to MSME business performance across different demographic categories in Indonesia. This research adopts a descriptive quantitative approach involving 153 MSME respondents in Indonesia, and the research analysis is conducted through cross-tabulation analysis and categorization using the Total Cell Ratio (TCR). The findings reveal variations in entrepreneurial orientation, networking skills, partnership engagement, and marketpreneur behavior across gender, education, and job position groups. The study contributes to the literature by presenting an integrated measurement of MSME entrepreneurial competencies while contextualizing demographic associated with. Furthermore, it provides insights for policymakers and MSME practitioners to strengthen entrepreneurial capacity through networking and market-driven innovation. Keywords: Network capability, inter-firm partnerships, business performance, entrepreneurship orientation, marketpreneur (tetrapreneur model), MSME actor demographics
Transformational Leadership on Work Engagement Through Psychological Empowerment as a Mediating Variable
Abstract. Digitalization is an important thing for companies today. Many start-ups utilize technology to improve efficiency, flexibility, and connectivity in various aspects of business. The Indonesian Information and Communication Technology Creative Industry Society (MIKTI) said that the development of start-ups that utilize digital technology in Indonesia is very high and experiencing rapid growth (Rahman, 2024). Indonesia ranked sixth globally at the beginning of 2024 in terms of the highest number of start-ups, totaling 2,562, while Jakarta was recognized as the city with the second-best start-up ecosystem at the global Top Emerging Ecosystem level (Startupranking, 2024). The millennial generation is one of the generations that will fill important positions in companies in the future, a generation that is close to technology, they are often called "Digital Natives". However, this generation has low work engagement, which is in line with the problems with human resources (HR) experienced by the start-up industry. This study aims to test the effect of transformational leadership on work engagement through psychological empowerment as a mediator carried out on millennial generation employees of start-ups in DKI Jakarta. This study uses a quantitative research design with a questionnaire distribution. A total of 203 respondents were analyzed using AMOS 21 to test the research hypothesis. The results showed that transformational leadership has a positive effect on work engagement. In addition, the psychological empowerment variable mediates the effect of transformational leadership on work engagement. Keywords: Transformational leadership, work engagement, psychological empowerment
Transformational Leadershi, Work Engagement, Psychological Empowerment
The Mediating Effect: How Team Performance Absorbs Organizational Resources for Project Success in the Software Engineering Industry
Abstract. The rapid growth of Indonesia's IT industry is accompanied by a high rate of project failures, prompting a critical examination of traditional success factors. While organizational culture, top management support, and team competence are widely advocated, their direct impact remains ambiguous. This study examines the intricate relationship between these factors, team performance, and project success within Indonesian software companies. Using a quantitative cross-sectional survey, data were collected from 67 professionals in a Jakarta-based IT company and analyzed with PLS-SEM. The results reveal a pivotal finding: organizational culture and competence do not directly affect project success but exert their influence entirely through the mediating mechanism of team performance. Conversely, the direct and indirect effects of top management support were found to be non-significant. This study uniquely establishes team performance as the critical mediator, challenging linear models and offering a more nuanced understanding of project success pathways. The practical contribution is a strategic reorientation for managers and HR, emphasizing that investments in collaborative team development and a supportive culture are more consequential for achieving project outcomes than relying solely on top-down directives or individual competencies. This research provides a validated framework for enhancing project sustainability in dynamic IT environments. Keywords: Organizational culture; top management support; competence; team performance; project success; information and communication technology
Information and Communication Technology.
Designing the Future Of Work: Generational Shifts, Technology Integration, And Inclusive Practices
Abstract. This scholarly work offers an in-depth examination of the emerging challenges and opportunities that both employers and employees must consider to effectively adapt and thrive in the ever-evolving world. Purposeng was used to recruit interview and focus group participants based on their professional expertise and diverse demographic backgrounds. Stratified random sampling was also applied to ensure a balanced demographic representation. Content categorization was conducted on interview and focus group transcripts to identify recurring themes, patterns, and key insights. The findings confirm that the current work landscape is undergoing a dynamic transformation, particularly with the increased adoption of remote and hybrid work models. This shift is compelling organizations to reassess the design of physical workspaces, management systems, and internal communication structures. The rapid advancement of technology further necessitates a culture of continuous learning and adaptive thinking. Moreover, the integration of digital tools, automation, and data-driven decision-making is reshaping organizational cultures and structures to become more flexible and sustainability-oriented, reflecting the value shifts of the current and incoming workforce. Keywords: Future workplace, evolution of work, work environments
Relationship of Benefits/Sacrifices Ratio with Repurchase Intention Mediated by Consumer Satisfaction
Abstract. Advances in technology have brought significant changes to the economic world, notably through online platforms that have made consumers more cautious when purchasing cosmetics products. When selecting products, consumers weigh perceived benefits against sacrifices. The benefits/sacrifices ratio is presumed to influence customer satisfaction and subsequently lead to a repurchase intention. This quantitative study tests these relationships using the cosmetics market as the empirical context. It involved 113 respondents who were purchasing cosmetic products for the first time (purposive sampling). The data analysis results indicate that the benefits/sacrifices ratio significantly and positively affects repurchase intention and customer satisfaction. Moreover, customer satisfaction also significantly influences repurchase intention. Furthermore, the results support customer satisfaction as a mediator between the benefits/sacrifices ratio and repurchase intention. Keywords: Benefits/sacrifices ratio, consumer satisfaction, repurchase intention
Development of a Virtual Disaster Simulator for Municipal Training in Japan
Abstract -This study introduces a comprehensive simulation model using agent-based modeling (ABM) to assist local governments in developing disaster training scenarios, focusing on earthquake-induced infrastructure damage, sediment disasters, and evacuation behavior. The model comprises three key components: a disaster simulator predicting infrastructure damage, a sediment disaster model replicating damage within warning zones, and an evacuation behavior model representing individual decision-making. Developed with the SOARS toolkit and visualized using Python and ArcGIS Pro, the model effectively captures disaster scenarios. Although infrastructure damage predictions were slightly lower than historical data, they were successfully incorporated into the scenarios. The sediment disaster model accurately reflected trends in the number of affected agents, like past events, and the evacuation model demonstrated consistent behavior patterns across simulations. Additionally, new insights emerged, such as cases where the number of evacuating agents exceeded shelter capacity. Municipalities can employ this model to enhance their disaster response capabilities and conduct more realistic and diverse disaster simulations, ultimately improving the effectiveness of their disaster preparedness training programs. Keywords - Agent-based modeling, disaster simulation, evacuation behavior, SOARS toolkit, disaster tabletop drills
Promotion Of Town Development Through Human Flow Simulation At Sports-Related Facilities
Abstract. In recent years, crowd congestion around large-scale sports facilities has emerged as a significant issue in urban safety and event management. This study evaluates the design and surrounding infrastructure of a planned new sports facility by simulating pedestrian flow using the Social Force Model and the S4 Simulation System. The facility, accommodating 15,000 people and located about 400 meters from the nearest train station, is expected to generate high post-event pedestrian volume. Nine simulation scenarios were tested by varying destination ratios and walking speeds based on age distribution. Results revealed that although average travel times remained similar across scenarios, significant differences in modal times and congestion points emerged depending on the agent distribution and routing assumptions. Key stagnation areas included the deck entrance and branching points within the facility. The study confirmed that while the basic design met safety requirements, inefficiencies in pedestrian flow—due to limited infrastructure and overly narrow walkways—hindered rapid dispersal. Based on the findings, the study recommends modifications to the infrastructure plan and plans for enhanced crowd guidance. The research findings underscore the importance of incorporating flow-based simulations into facility planning, contributing not only to visitor safety and satisfaction but also to data-driven urban development around large event venues. Keywords: Pedestrian flow simulation, social force model, sports facility planning, urban infrastructure design, and post-event crowd management
Pedestrian flow simulation, Social Force Model, Sports facility planning, Urban infrastructure design, and Post-event crowd management
Service Innovation in Resort Management: The Case of a Tourism Firm in Indonesia
Abstract. Purpose: This study adopted a design thinking approach to create an artificial intelligence (AI)-integrated chatbot that enhances service responsiveness while simultaneously leading to operational efficiency and enabling personalization. Methodology: Through qualitative research techniques comprising a literature review and interviews with nine people, this study identifies critical service-specific pain points. It delves into the transformative role of AI within the realm of resort management performance. Here, the Gioia Methodology was used to analyse the qualitative data, thereby enabling systematic coding and concept development, as well as the development of robust theoretical propositions for future research. Findings: The results provide relevant information on AI-driven knowledge co-creation, operational transformation through AI chatbots, and customer-centric innovation. This analysis yielded three theoretical implications: (1) AI chatbots enable knowledge co-creation that benefits interdepartmental communication and real-time information sharing; (2) AI chatbots transform service operations by addressing knowledge gaps and allowing automation in coordination; and (3) AI-driven personalization fosters customer experiences, which subsequently fosters service innovation in the context of resort management. Implications for Theory and Practice: The study theoretically extends service-dominant logic (SDL) and the technology acceptance model (TAM) by showcasing how AI facilitates co-creation and personalized service. Practically, it offers resort managers actionable insights on leveraging AI to improve operational workflows, service quality, and customer satisfaction. Originality/Value: This study offers a novel contribution by applying the Gioia Methodology within a resort management context. It produces grounded theoretical propositions that can guide future research on AI-driven service innovation. The originality of this work lies not only in the context of SME-based resorts but also in the methodological rigor and development of transferable insights for theory and practice. Keywords: Service innovation, resort management, customer experience, customer-centric innovation, AI chatbot, and design thinking.
The Evolving Roles Political Connections in Firm Performance: Insights from a Two-Decades Review
Abstract. This study examined the impact of political connections on firms' performance. Using bibliometric data, we analysed key research areas, top journals, important studies, leading scholars, and prominent institutions and countries in this field of research. Our review of 709 articles demonstrates a significant increase in publications on this topic, highlighting the valuable role of political ties for firms across both emerging and developed economies. Greater attention is paid to not only business and economic areas, such as market and financial performance, corporate governance, and mergers and acquisitions, but also the economic consequences of green and sustainable practices on the performance of politically connected firms. Due to the interdisciplinary nature of research on political connections, this study provides valuable insights for decision-makers in using political connections as a non-market strategy by mapping knowledge development in the research field over the last two decades, as well as facilitating future research to more easily identify relevant references and presenting emerging themes in the research domain. Keywords: Firms' performance, political connections, bibliometric analysis, knowledge mapping, web of science
The Influence of Transformational Leadership on Construction Services Business Performance Through TQM and Digital Capabilities in the Post-Covid-19 Era
Abstract. The construction industry is one of the many global businesses that have felt the serious impact during the COVID-19 pandemic. Research on the construction services industry in the post-covid-19 era aims to: 1). Analyzing the influence of transformational leadership on company performance. 2) Analyze the influence of transformational leadership on digital capabilities. 3) Analyze the influence of transformational leadership on TQM. 4) Analyzing the influence of digital capabilities on performance, and 5) Analyzing the influence of TQM on performance. This study uses a quantitative approach. The research respondents were 100 leaders of construction service companies in Jakarta, the capital city of Indonesia. Data was collected through a questionnaire instrument. Data analysis was carried out using Structual Equation Model (SEM) With Partial Least Square (PLS). This research was carried out with a series of test scenarios, namely 1). digital capability as a mediator variable without TQM; 2). TQM as a mediator variable without digital capabilities; and 3). Digital capabilities together with TQM become a mediator between transformational leadership and performance. The research results show that without implementing TQM, digital capabilities mediate the relationship between transformational performance. Without digital capabilities, TQM completely mediates the influence of transformational leadership on performance. If digital capabilities and TQM are used as mediation simultaneously, TQM becomes a complete mediating variable in the relationship between transformational leadership and the performance of construction service companies in the post-Covid-19 era. This research opens up opportunities and recommends the emergence of research that integrates TQM-Digital. Keywords: Transformational leadership, digital capabilities, TQM and Performance. Abstrak. Industri konstruksi merupakan salah satu dari sekian banyak bisnis global yang merasakan dampak serius selama pandemi COVID-19. Penelitian pada industry jasa konstruksi dimasa post-covid-19 ini bertujuan untuk: 1). Menganalisis pengaruh kepemimpinan transformasional terhadap kinerja perusahaan. 2) Menganalisis pengaruh kepemimpinan transformasional terhadap kapabilitas digital. 3) Menganalisis pengaruh kepemimpinan transformasional terhadap TQM. 4) Menganalisis pengaruh kapabilitas digital terhadap kinerja, dan 5) Menganalisis pengaruh TQM terhadap kinerja. Penelitian ini menggunakan pendekatan kuantitatif. Responden penelitian adalah 100 orang pimpinan perusahaan jasa konstruksi di Jakarta, ibu kota Indonesia. Data dikumpulkan melalui instrumen kuesioner. Analisis data dilakukan dengan Structual Equation Model (SEM) With Partial Least Square (PLS). Penelitian ini dilakukan dengan serangkaian skenario uji, yakni 1). kapabilitas digital sebagai variabel mediator tanpa TQM; 2). TQM sebagai variabel mediator tanpa Kapabilitas digital; dan 3). Kapabilitas digital secara bersama-sama dengan TQM menjadi mediator antara kepemimpinan transformasional terhadap kinerja. Hasil penelitian menunjukkan bahwa tanpa penerapan TQM, kapabilitas digital memediasi hubungan antara transformasional terhadap kinerja. Tanpa kapabilitas digital, TQM memediasi secara penuh pengaruh antara kepemimpinan transformasional terhadap kinerja. Jika kapabilitas digital dan TQM dijadikan sebagai mediasi secara bersamaan maka TQM menjadi variabel mediasi secara penuh hubungan antara kepemimpinan transformasional leadership terhadap kinerja perusahaan jasa konstruksi dimasa post-Covid-19. Penelitian ini membuka peluang sekaligus merekomendasikan bagi munculnya penelitian yang mengintegrasikan TQM-Digital. Kata Kunci: Kepemimpinan transformasional, kapabilitas digital, TQM dan kinerja.
Copyright (c) 2024 Jurnal Manajemen Teknologi https://creativecommons.org/licenses/by-nc-sa/4.0
Travel Agency Companies Under Environmental Uncertainty: Multiple Strategic Orientation and Performance
Abstract. The tourism sector, the economy, and the industries that support it have all been severely damaged by the worldwide pandemic. Several of the tourism industry's market segments, such as lodging, dining, and travel agencies, are at saturation. To maintain a sustainable competitive advantage and achieve the intended results, companies need to have a well-defined plan of action to navigate the constantly shifting business landscape. This study will examine the mediating role of organizational strategic orientation in the performance of travel agency companies in the face of environmental uncertainty. The data is collected via a questionnaire and then PLS-SEM analysis is performed. The results show that the choice of an organization's strategic orientation, which includes market and entrepreneurial orientations that can impact learning orientation and organizational performance of travel agency companies, is influenced by technology uncertainty. As a component of a vibrant and alluring travel industry, travel agency businesses must be flexible and inventive in the face of ongoing technological advancements. This can be achieved through organizational strategy orientation, which emphasizes market and entrepreneurial orientations to boost the performance of travel agency businesses. Keywords: Organizational Strategy Orientation, Environmental Uncertainty, Organizational Performance
The Growth of MSE: The Effect of Financial Literacy and Access to Finance with Digital Finance and Usage of Digital Technology as Mediators
Abstract. This research was conducted to examine the effect of financial literacy and access to finance on the growth of micro-enterprises in Indonesia, with digital finance and the use of digital technology as mediation. This study uses a quantitative method with Indonesian micro-enterprises as respondents. Sampling obtained a total of 178 respondents, which was carried out by distributing questionnaires to the large community of MSEs: Jakpreneur and BRI Growprenuer. All data that has been collected is processed using the PLS-SEM method. The study results show that financial literacy and access to finance significantly influence the growth of micro-enterprises in Indonesia. The mediating role of digital finance and the usage of digital technology also significantly mediate the relationship between access to finance and micro-enterprise growth. Keywords: Financial literacy, access to finance, business growth, digital financial services, use of digital technology
Human Resources Management Strategy to Attract Workes (A Study Case in Pekalongan Batik Cluster SMEs)
Abstract. SMEs (Small and Medium Enterprises), including batik (traditional Indonesian technique for decorating fabric using wax-resist dyeing) SMEs, significantly contribute to GDP and employment in Indonesia. Pekalongan regency is one of the centers of batik production and development in Indonesia, which occurs through interconnected SMEs, commonly called clusters. Currently, batik cluster SMEs in Pekalongan do not have a competitive advantage in the market, characterized by declining sales, inability to meet consumer demand, errors in the production process, low technology absorption, and lack of innovation. One of the causes of this situation is the declining interest of workers in employment at batik SMEs. Therefore, there must be an effort to increase worker interest to create a competitive advantage for batik SMEs in Pekalongan. This study used the soft system methodology (SSM) approach with strategic entrepreneurship as the theoretical framework. The resource persons were 13 owners/managers of batik SMEs in Pekalongan, plus two experts from external SMEs. This research produced a conceptual model of human resources management strategies from stakeholders to increase workers' interest in batik SMEs in Pekalongan by intensifying batik artists regeneration efforts through revitalizing batik tourism in Pekalongan. Such efforts involve vocational schools for batik, intensifying batik content in the media, creating national/international batik events, formulating WSS (Wage Structure and Scale) for workers, and improving and standardizing workers' competencies. Keywords: batik, competitive advantage, SME, soft system methodology, worker attraction.
The Influence of Work Motivation and Organizational Citizenship Behavior on Employee Performance in The Rural Bank (BPR) in Bali, Indonesia
Abstract. The aims of this study is to examine the antecedents of rural bank (BPR) employees' performance in Bali province, Indonesia. Data collected through the use of the questionnaire. Research respondents were 65 people from all BPR Operational Section Heads who used it as a saturated sample. The SEM PLS analysis was performed to investigate the variables of employees motivation, organizational citizenship behaviour (OCB), and employee productivity. The result of the analysis showed that all hypotheses tested were significantly positively related. Through this study, it can conclude that employee performance in the banking sector supported by work motivation and OCB. These indicate the performance of BPR employees. It is necessary to strengthen the variable of work motivation and the OCB itself. Mediation study revealed that the OCB variable mediated the influence of job motivation on employee performance in a positive and significant manner. These suggest that while motivation for working and OCB grows, employee productivity in BPRs in Badung Regency and the city of Denpasar, Bali correspondingly increases. Keywords: Employee performance, organizational citizenship behavior, work motivation
The Effects of E-Performance and Digital Leadership on Self-Motivation and Employee Performance in MSMEs
Abstract. This study aims to determine the role of e-performance and digital leadership in enhancing self-motivation and employee performance in micro, small, and medium enterprises (MSMEs) in North Luwu. The study employs a quantitative approach targeting all employees involved in MSMEs in North Luwu as the research population. Empirical analysis was conducted using a sample of 309 millennials. Data collection was carried out through an online survey. After passing reliability and validity tests, the data were analyzed using a structural equation model based on partial least squares (PLS-SEM). The research results indicate that e-performance has a significant and positive direct impact on employee performance (0.001 < 0.005) and self-motivation (0.000 < 0.05). Similarly, digital leadership shows a significant and positive direct effect on employee performance (0.002 < 0.05) and self-motivation (0.000 < 0.05). Interestingly, however, self-motivation does not have a positive direct impact on employee performance (0.127 > 0.05), thus rejecting one of the five hypotheses proposed in this study. This research can contribute to managers and employees of MSMEs regarding the importance of implementing an effective e-performance system and digital leadership to improve MSME employee performance and motivation. Managers must ensure that the e-performance system provides constructive feedback and focuses on key elements such as accessibility and accuracy. Furthermore, digital leadership needs to support the development of technological skills and an innovation-driven culture. The findings of this study can also provide empirical support for the theory of planned behavior, thus providing a more comprehensive model of the relationship between e-performance, digital leadership, self-motivation, and employee performance. Keywords: E peformance, digital leadership, self-motivation, employee performance, and MSMEs Abstrak. Penelitian ini bertujuan untuk menentukan peran e-performance dan kepemimpinan digital dalam meningkatkan motivasi diri dan kinerja karyawan pada Usaha Mikro, Kecil, dan Menengah (UMKM) di Luwu Utara. Studi ini menggunakan pendekatan kuantitatif dengan sasaran seluruh karyawan yang terlibat dalam UMKM di Luwu Utara sebagai populasi penelitian. Analisis empiris dilakukan dengan menggunakan sampel sebanyak 309 generasi milenial. Pengumpulan data dilakukan melalui survei online. Setelah data lolos uji reliabilitas dan validitas, data dianalisis dengan model persamaan struktural berbasis partial least squares (PLS-SEM). Hasil penelitian menunjukkan bahwa e-performance berpengaruh signifikan dan positif secara langsung terhadap kinerja karyawan (0.001 < 0.005) dan motivasi diri (0.000 < 0.05). Demikian pula, kepemimpinan digital menunjukkan efek signifikan dan positif secara langsung terhadap kinerja karyawan (0.002 < 0.05) dan motivasi diri (0.000 < 0.05). Namun, menariknya, motivasi diri tidak berpengaruh positif secara langsung terhadap kinerja karyawan (0.127 > 0.05), sehingga menolak salah satu dari lima hipotesis yang diajukan dalam penelitian ini. Penelitian ini dapat memberikan kontribusi bagi manajer dan karyawan UMKM mengenai pentingnya penerapan sistem e-performance yang efektif dan kepemimpinan digital untuk meningkatkan kinerja dan motivasi karyawan UMKM. Manajer harus memastikan bahwa sistem e-performance memberikan umpan balik konstruktif dan fokus pada elemen-elemen kunci seperti aksesibilitas dan akurasi. Selain itu, kepemimpinan digital perlu mendukung pengembangan keterampilan teknologi dan budaya inovasi. Temuan penelitian ini juga dapat memberikan dukungan empiris untuk teori perilaku terencana, sehingga menyediakan model yang lebih komprehensif tentang hubungan antara e-performance, kepemimpinan digital, motivasi diri, dan kinerja karyawan. Kata kunci: E peformance, digital leadership, motivasi diri, kinerja karayawan, and UMKM
The Impact of E-Government System Policy on Employee Performance and its Influence on the Effectiveness of Public Services in the Regional Government of Pesawaran Regency
Abstract. Implementing a government electronic system changes the work environment by improving efficiency, cooperation, data accuracy, flexibility, skill development, feedback systems, and customer service while lowering administrative costs. These adjustments, taken together, contribute to enhanced employee performance across a variety of parameters. As a result, it is vital to research how government electronic system rules affect staff performance, particularly public service efficacy. This study involves quantitative research methodologies, with data collected using a Google Form questionnaire emailed to the staff of the Pesawaran Regency Government Administration Office. After collecting 100 replies, the data were analyzed using the Partial Least Squares Path Modelling (PLS-PM) approach to evaluate the hypothesis. The study's findings show that government electronic systems policy has a major impact on staff performance, which in turn influences the effectiveness of public services. Keywords: E-Government system; employee performance; public services; effectiveness, partial least squares Abstrak. Penerapan sistem elektronik pemerintah mengubah lingkungan kerja dengan meningkatkan efisiensi, kerja sama, akurasi data, fleksibilitas, pengembangan keterampilan, sistem umpan balik, dan layanan pelanggan sekaligus menurunkan biaya administrasi. Penyesuaian ini, jika digabungkan, berkontribusi pada peningkatan kinerja pegawai di berbagai parameter. Oleh karena itu, penting untuk meneliti bagaimana aturan sistem elektronik pemerintah memengaruhi kinerja staf, khususnya efektivitas layanan publik. Penelitian ini melibatkan metodologi penelitian kuantitatif, dengan data yang dikumpulkan menggunakan kuesioner Google Form yang dikirim melalui email kepada staf Kantor Administrasi Pemerintah Kabupaten Pesawaran. Setelah mengumpulkan 100 balasan, data dianalisis menggunakan pendekatan Partial Least Squares Path Modelling (PLS-PM) untuk mengevaluasi hipotesis. Temuan penelitian menunjukkan bahwa kebijakan sistem elektronik pemerintah memiliki dampak besar pada kinerja staf, yang pada gilirannya memengaruhi efektivitas layanan publik. Kata kunci: Sistem e-Government; kinerja pegawai; layanan publik; efektivitas, partial least squares
Sharia Property Business Development Strategy (Case Study: Tasnim Property)
Abstract. The Sharia property industry in Indonesia has increased exponentially in recent years. Many Association of Sharia Property Developers (ADPS) members have recorded significant home sales. However, it is different with Tasnim Property, which has experienced a decline in home sales. This research aims to analyze consumer behaviour in making home purchase decisions, analyze internal factors, analyze micro and macro external factors, formulate alternative strategies and formulate strategic priorities that can be applied to Tasnim Property's business development strategy. This research was conducted from November 2022 to September 2023 with quantitative and qualitative approaches. In consumer behaviour analysis, the sampling technique used voluntary sampling through an online survey involving 75 respondents, and data analysis used SEM-PLS to determine the direct effect of product, price, place and promotion variables on home purchase decisions. In the strategic management analysis, the sampling technique used purposive sampling involving 6 respondents. Data analysis used the IFE matrix, Porter's Five Forces, PESTLE, EFE matrix, IE matrix, SWOT and QSPM matrix. The results showed that the product and promotion variables significantly affected home purchasing decisions. In contrast, the price and place variables did not significantly affect home purchasing decisions. There are 8 alternative strategies that have been formulated, namely: (1) increasing cooperation with a large number of Sharia Property Agency partners, (2) a home sales strategy with a unit booking system through Virtual Reality technology, (3) increasing marketing activities through B2G, B2B and B2C cooperation offers, (4) recruiting professional and experienced CEOs in the property sector, (5) introducing Tasnim products by enlarging marketing areas, (6) implementing simplified licensing procedures through the OSS (Online Single Submission) application, related agencies in local governments and online PBG, (7) a strategy to buy materials directly from factories/distributors, and (8) establishing a research & development division. The priority strategy that can be recommended for Tasnim Property is to increase cooperation with many Sharia Property Agency partners. This strategy is essential for the company to increase the market share of Sharia property with more massive and vigorous marketing efforts. Keywords: Business development strategy, sharia property, strategy formulation, consumer behaviour, purchase decision Abstrak. Industri properti syariah di Indonesia mengalami peningkatan secara eksponensial dalam beberapa tahun terakhir. Banyak member Asosiasi Developer Properti Syariah (ADPS) berhasil membukukan rekor penjualan rumah dengan signifikan. Akan tetapi, berbeda dengan Tasnim Property yang mengalami penurunan penjualan rumah. Penelitian ini bertujuan untuk menganalisis perilaku konsumen dalam melakukan keputusan pembelian rumah, menganalisis faktor internal, menganalisis faktor eksternal mikro dan makro, merumuskan alternatif strategi dan merumuskan prioritas strategi yang dapat diterapkan dalam strategi pengembangan bisnis Tasnim Property. Penelitian ini dilakukan pada bulan November 2022 hingga September 2023 dengan pendekatan kuantitatif dan kualitatif. Pada analisis perilaku konsumen, teknik pengambilan sampel menggunakan voluntary sampling melalui survei online yang melibatkan 75 responden, dan analisis data menggunakan SEM-PLS untuk menguji pengaruh langsung variabel product, price, place dan promotion terhadap keputusan pembelian rumah. Pada analisis manajemen strategik, teknik pengambilan sampel menggunakan purposive sampling yang melibatkan 6 responden, dan analisis data menggunakan matriks IFE, Porter’s Five Forces, PESTLE, matriks EFE, matriks IE, SWOT dan matriks QSPM. Hasil penelitian menunjukkan bahwa variabel product dan promotion memiliki pengaruh yang signifikan terhadap keputusan pembelian rumah, sementara variabel price dan place tidak berpengaruh signifikan terhadap keputusan pembelian rumah. Terdapat 8 alternatif strategi yang telah dirumuskan yaitu (1) meningkatkan kerjasama dengan mitra Agency Property Syariah dalam jumlah yang banyak, (2) strategi penjualan rumah dengan sistem booking unit melalui teknologi Virtual Reality, (3) meningkatkan aktivitas pemasaran melalui penawaran kerjasama B2G, B2B dan B2C, (4) merekrut CEO profesional dan berpengalaman di bidang properti, (5) memperkenalkan produk Tasnim dengan memperbesar wilayah pemasaran, (6) penerapan penyederhanaan prosedur perizinan melalui aplikasi OSS (Online Single Submission), dinas terkait di pemerintah daerah dan PBG online, (7) strategi membeli bahan material langsung ke pabrik/distributor, dan (8) membentuk divisi research & development. Strategi prioritas yang direkomendasikan bagi Tasnim Property adalah meningkatkan kerjasama dengan mitra Agency Properti Syariah dalam jumlah banyak. Strategi ini sangat diperlukan perusahaan dengan tujuan untuk meningkatkan market share properti syariah dengan usaha pemasaran yang lebih masif dan gencar. Kata kunci: Strategi pengembangan bisnis, properti syariah, formulasi strategi, perilaku konsumen, keputusan pembelian
Operational Cost Efficiency and Profitability Effects on Companies Distribution Stock Prices During Covid-19
Abstract. This study was conducted to determine whether the efficiency of operating costs and profitability of companies listed on the Indonesia Stock Exchange in the banking sector on stock prices. Research design, data, and methodology: This study uses 35 banking companies from 2020 to 2021 as a sample in the study, with a total of 70 financial statements data. The analysis test was conducted to see the effect of operational cost efficiency and profitability on stock prices in banking companies during the covid-19 pandemic. Multiple linier regression is conducted to check the simultaneous test and partial test. As for the indicators in cost efficiencies are operating expenses on operating income. The profitability effects indicators are based on return on equity. Stock prices indicators are based on internal and external policies and abilities. The test results show that operational cost efficiency and profitability have a simultaneous effect on stock prices. However, it partially shows that operational cost efficiency has no significant effect. Meanwhile, profitability shows positive results and has a significant effect. Conclusions: Based on the table of the Coefficient of Determination (R²) test, the value of Adjusted R Square is 98.7%. This shows that the variables of Operational Cost Efficiency and Profitability affect the stock price by 98.7% and the remaining 1.3% is influenced by other variables. Practical perspectives are further discussed in the paper. Keywords: Operation cost efficiency, profitability effects, stock prices, multiple linier regression, banking sector Abstrak. Penelitian ini dilakukan untuk mengetahui apakah efisiensi biaya operasional dan profitabilitas perusahaan yang terdaftar di Bursa Efek Indonesia di sektor perbankan terhadap harga saham. Desain penelitian, data, dan metodologi: Penelitian ini menggunakan 35 perusahaan perbankan dari tahun 2020 hingga 2021 sebagai sampel dalam penelitian, dengan total 70 data laporan keuangan. Uji analisis dilakukan untuk melihat pengaruh efisiensi biaya operasional dan profitabilitas terhadap harga saham di perusahaan perbankan selama pandemi covid-19. Regresi linier berganda dilakukan untuk memeriksa uji simultan dan uji parsial. Adapun indikator dalam efisiensi biaya adalah biaya operasional pada pendapatan operasional. Indikator efek profitabilitas didasarkan pada pengembalian ekuitas. Indikator harga saham didasarkan pada kebijakan dan kemampuan internal dan eksternal. Hasil pengujian menunjukkan bahwa efisiensi biaya operasional dan profitabilitas berpengaruh simultan terhadap harga saham. Namun, sebagian menunjukkan bahwa efisiensi biaya operasional tidak berpengaruh signifikan. Sementara itu, profitabilitas menunjukkan hasil positif dan berpengaruh signifikan. Kesimpulan: Berdasarkan tabel uji Coefficient of Determination (R²), nilai Adjusted R Square adalah 98,7%. Hal ini menunjukkan bahwa variabel Efisiensi Biaya Operasional dan Profitabilitas mempengaruhi harga saham sebesar 98,7% dan sisanya 1,3% dipengaruhi oleh variabel lainnya. Perspektif praktis dibahas lebih lanjut dalam penelitian ini. Kata kunci: Efisiensi biaya operasi, efek profitabilitas, harga saham, regresi linier berganda, sektor perbankan
Examining The Impact of Customer Satisfaction and Brand Image toward Consumer Loyalty on Bank Syariah Indonesia
Abstract. Bank Syariah Indonesia is a financial institution whose principal business is to provide credit and services in payment and money circulation that operates in accordance with sharia principles. This research is intended to see the role of customer satisfaction and brand image mediating customer engagement on Bank Syariah Indonesia customer loyalty. Through the purposive sampling method, the number of samples is determined to be at least 120 respondents. Data collection using questionnaire dissemination. Structural Equation Modeling (SEM- AMOS) analysis technique version 26 was used in this study. These results show that Customer Satisfaction has a significant effect on Customer Loyalty, Brand Image has a significant effect on Customer Loyalty, Customer Engagement has a significant effect on Customer Loyalty. Customer Satisfaction has a significant effect on Customer Loyalty through Customer Engagement, and Brand Image has a significant effect on Customer Loyalty through Customer Engagement. Keywords: Customer satisfaction, brand image, customer engagement customer loyalty Abstrak. Bank Syariah Indonesia suatu lembaga keuangan yang usaha pokoknya memberikan kredit dan jasa-jasa dalam pembayaran serta peredaran uang yang beroperasi disesuaikan dengan prinsip-prinsip syariah. Penelitian ini dimaksudkan guna melihat peran customer satisfaction dan brand image memediasi customer engagement terhadap loyalitas nasabah Bank Syariah Indonesia. Melalui purposive sampling method ditentukan jumlah sampel yaitu minimal 120 responden. Pengumpulan data menggunakan penyebaran kuisioner. Teknik analisis Structural Equation Modeling (SEM-AMOS) versi 26 digunakan pada penelitian ini. Hasil tersebut menunjukkan Customer Satisfaction berpengaruh signifikan terhadap Loyalitas Nasabah, Brand Image berpengaruh signifikan terhadap Loyalitas Nasabah, Customer Engagement berpengaruh signifikan terhadap Loyalitas Nasabah. Customer Satisfaction berpengaruh signifikan terhadap Loyalitas Nasabah melalui Customer Engagement, dan Brand Image berpengaruh signifikan terhadap Loyalitas Nasabah melalui Customer Engagement. Kata kunci: Customer satisfaction, brand image, loyalitas nasabah, customer engagement.
Understanding Consumer Intentions to Purchase Local and Second-hand Fashion in Indonesia
Abstract. The fashion industry in Indonesia continues to grow, including trends in local fashion products and second-hand clothing. This study aims to determine the factors that shape consumers' purchase intention towards these fashion products by analyzing the influence of self-efficacy, product specifications, socio-cultural factors, and the mediating role of hedonic motivation. Using a quantitative approach with online questionnaires and purposive sampling (at least 200 respondents), the study used Structural Equation Modeling (SEM) Partial Least Square (PLS) 4.0 for validity testing, reliability, and structural analysis. The results showed that self-efficacy has a significant positive effect on the purchase intention of local fashion products and second-hand clothing. Product specifications and socio-cultural factors have a significant positive effect on purchase intention for local fashion products, but not for second-hand clothing. Hedonic motivation does not mediate the effect of self-efficacy, product specifications, and socio-cultural factors on purchase intention of local fashion products, but mediates the effect of self-efficacy and socio-cultural factors on purchase intention of second-hand clothing. The findings offer insights for marketing strategy and brand management in the local and second-hand fashion industry, emphasizing the importance of consumer trust and specific factors that influence purchase decisions. Keywords: Fashion, local product, second-hand, purchase intention, hedonic motivation Abstrak. Industri mode di Indonesia terus berkembang seiring dengan tren produk fashion lokal dan pakaian bekas. Penelitian ini bertujuan untuk menentukan faktor-faktor yang membentuk minat beli konsumen terhadap produk fashion tersebut dengan menganalisis pengaruh self-efficacy, spesifikasi produk, faktor sosial-budaya, serta peran mediasi motivasi hedonis. Penelitian ini menggunakan pendekatan kuantitatif dengan kuesioner online dan teknik purposive sampling (minimal 200 responden). PLS-SEM digunakan untuk pengujian validitas, reliabilitas, dan analisis struktural. Hasil penelitian menunjukkan bahwa self-efficacy memiliki pengaruh positif signifikan terhadap minat beli pada produk fashion lokal dan pakaian bekas. Spesifikasi produk dan faktor sosial-budaya memiliki pengaruh positif signifikan terhadap minat beli produk fashion lokal, namun tidak terhadap pakaian bekas. Motivasi hedonis tidak memediasi pengaruh self-efficacy, spesifikasi produk, dan faktor sosial-budaya terhadap minat beli produk fashion lokal, tetapi memediasi pengaruh self-efficacy dan faktor sosial-budaya terhadap minat beli pakaian bekas. Temuan ini memberikan wawasan untuk strategi pemasaran dan manajemen merek di industri fashion lokal dan pakaian bekas, dengan menekankan pentingnya kepercayaan konsumen dan faktor spesifik yang memengaruhi keputusan pembelian. Kata Kunci: Mode, Produk Lokal, Second-Hand, Niat pembelian, Motivasi hedonisme
Social Media as a Tool to Facilitate Human Capital Relations to Open Innovation and Business Performance
Abstract. Companies increasingly leverage social media tools to access knowledge from external actors, particularly customers and other users, to facilitate innovation processes and corporate performance. Little empirical research has investigated the impact of external knowledge sourced through social media. This research aims to analyze the influence of human capital on open innovation and business performance through social media. This research was conducted on MSMEs in Padang City, West Sumatra, Indonesia. The sample was 200 MSMEs in Padang City. The sampling technique is purposive sampling. The quantitative method is then processed and analyzed using Structural Equation Modeling (SEM) data analysis techniques with smartPLS. This research examines how external knowledge flows of human capital sourced from social media influence open innovation and business performance. The findings in this research are that there is a positive and significant influence between human capital on business performance, human capital on open innovation, human capital on social media, and social media on open innovation. On the other hand, social media does not have a positive or significant influence on business performance. This research also shows the role of social media as a mediator of the positive and significant relationship between human capital and open innovation. Meanwhile, social media fails to mediate the relationship between human capital and company performance. Overall, these findings underscore the importance of human capital in enhancing open innovation through social media, thereby impacting firm performance. Keywords: Human capital, social media, open innovation, business performance Abstrak. Perusahaan semakin memanfaatkan alat media sosial untuk mengakses pengetahuan dari pelaku eksternal, khususnya pelanggan dan pengguna lainnya, untuk memfasilitasi proses inovasi dan kinerja perusahaan. Sedikit penelitian empiris yang menyelidiki dampak pengetahuan eksternal yang bersumber melalui media sosial. Penelitian ini bertujuan untuk menganalisis pengaruh modal manusia terhadap inovasi terbuka dan kinerja bisnis melalui media sosial. Penelitian ini dilakukan pada pelaku UMKM di Kota Padang, Sumatera Barat, Indonesia. Sampelnya adalah 200 pelaku UMKM di Kota Padang. Teknik penentuan sampel adalah purposive sampling. Metode yang digunakan adalah kuantitatif, kemudian diolah dan dianalisis menggunakan teknik analisis data Structural Equation Modeling (SEM) dengan smartPLS. Penelitian ini mengkaji bagaimana aliran pengetahuan eksternal dari modal manusia yang bersumber dari media sosial mempengaruhi inovasi terbuka dan kinerja bisnis. Temuan dalam penelitian ini adalah adanya pengaruh positif dan signifikan antara human capital terhadap kinerja bisnis, human capital terhadap open Innovation, human capital pada media sosial, dan media sosial terhadap open Innovation. Sebaliknya media sosial tidak mempunyai pengaruh positif atau signifikan terhadap kinerja bisnis. Penelitian ini juga menunjukkan peran media sosial sebagai mediator hubungan positif dan signifikan antara modal manusia dan inovasi terbuka. Sementara itu, media sosial gagal memediasi hubungan antara modal manusia dan kinerja perusahaan. Secara keseluruhan, temuan ini menggarisbawahi pentingnya modal manusia dalam meningkatkan inovasi terbuka melalui media sosial, sehingga berdampak pada kinerja perusahaan. Kata kunci: Modal manusia, media sosial, inovasi terbuka, kinerja bisnis
Business Performance, Entrepreneurial Orientation, Innovation,
Innovation Platforms as A Strategy to Support the Agricultural Innovation System in Indonesia
Abstract. The strategy for utilizing research results through collaboration between stakeholders is crucial in developing agricultural innovation system. This study examines the multi-stakeholders collaboration on the scaling process of the Jajar Legowo (Jarwo) Super technological package as the research result of the Agricultural Research and Development Agency (Balitbangtan), Ministry of Agriculture (MoA), Indonesia. Employing the innovation platform framework, this study explores the multi-stakeholders’ perspectives by conducting semi-structured interview with related stakeholders: researchers, policy makers, disseminators, and local governments. The innovation platform framework is applied to map the actors, roles and functions that support the scaling process along the value chain from the problem identification, towards technology development through experimentation and the upscaling process in the system. The study finds that the innovation platform succesfully improve the rice productivity in some regions despite some challenges. Instead of full technology application, farmers prefer integratge them with indigenous practice due to the limited absorptive capacity, socio-economic background and natural conditions of the region. Also, the findings highlight the gap in multistakeholder relation despite the central rolef of the central government that not only act as a policy maker but also technlogy developer, disseminator, and logistic providers. The goverment is suggested to enhance the institutional arrangements by engaging industry in input logistic system to provide farmers’ access on technology supply and integrate policoes/programs with the local government and other related stakeholders to accelerate the upscaling process. Keywords: Agricultural innovation system; Innovation platform; Jajar legowo super; Multi-stakeholders collaboration, sclaing process
Village-Owned Enterprises (BUM Desa) Management Strategy Towards Sustainable Village Development
Abstract. The amount of village funds distributed by the government to villages should be accompanied by an excellent performance of the empowerment programme and the improvement of the village economy through Village-Owned Enterprises (BUM Desa). However, many BUM Desa have stopped operating. This study aims to explore the causes of BUM Desa's poor performance using ethnographic research strategy. The results of this study revealed that the cause of BUM Desa's poor performance is that the community prefers BUM Desa that have physical buildings rather than implementing community empowerment-based businesses through modern cultivation and agriculture. In addition, many villages require higher capacity to formulate a vision for sustainable development. Both factors occur due to the low education level of village heads and communities. The weak performance of BUM Desa is exacerbated by the community culture that considers a person's height not based on capacity but age. In many villages, elders are often more dominant in making proposals than the village head, leading to a lack of focus on the direction of village development. BUM Desa performance is currently at the stage of fulfilling fiscal and social accountability but needs to be more effective in delivering empowerment benefits. Keywords: BUM Desa, economic performance, barriers, community empowerment, sustainability, village development Abstrak. Besarnya dana desa yang disalurkan pemerintah ke desa seharusnya dibarengi dengan kinerja yang sangat baik dari program pemberdayaan dan peningkatan ekonomi desa melalui Badan Usaha Milik Desa ( BUM Desa ). Namun banyak BUM Desa yang berhenti beroperasi. Penelitian ini bertujuan untuk mengeksplorasi penyebab buruknya kinerja BUM Desa dengan menggunakan strategi penelitian etnografi. Hasil penelitian ini mengungkapkan bahwa penyebab buruknya kinerja BUM Desa adalah karena masyarakat lebih memilih BUM Desa yang mempunyai bangunan fisik dibandingkan melaksanakan usaha berbasis pemberdayaan masyarakat melalui budidaya dan pertanian modern. Selain itu, banyak desa memerlukan kapasitas yang lebih tinggi untuk merumuskan visi pembangunan berkelanjutan. Kedua faktor tersebut terjadi karena rendahnya tingkat pendidikan kepala desa dan masyarakat. Lemahnya kinerja BUM Desa diperparah dengan budaya masyarakat yang menganggap tinggi badan seseorang bukan berdasarkan kapasitas melainkan usia. Di banyak desa, para tetua seringkali lebih dominan dalam mengajukan usulan dibandingkan kepala desa, sehingga menyebabkan tidak fokusnya arah pembangunan desa. Kinerja BUM Desa saat ini berada pada tahap pemenuhan akuntabilitas fiskal dan sosial namun perlu lebih efektif dalam memberikan manfaat pemberdayaan. Kata kunci : BUM Desa, kinerja perekonomian , hambatan , pemberdayaan masyarakat , keinginan , pembangunan desa
Human Resource Management Based on Sharia: How Employees Determine Sharia Law in the Context of Islamic Finance (Case Study: Bank Syariah Indonesia in Malang City, East Java)
Abstract. This research explores employee perceptions of Sharia principles in the context of Human Resource Management (HRM) at Bank Syariah Indonesia in Malang City, East Java. The study employs a case study design with a qualitative approach, chosen for its ability to provide an in-depth understanding of how employees perceive and apply Sharia principles within the framework of Sharia-oriented HRM at the bank. Data were collected through in-depth interviews, direct observation, and document analysis involving a purposive sample of 15 employees from various positions within the bank, including staff and managers, with diverse lengths of service and demographic characteristics. The findings suggest that education and training focused on Sharia principles are crucial in shaping employees' understanding and attitudes. Additionally, a Shariah-oriented organizational culture positively influences employee behaviors and attitudes, aligning them more closely with the institution's values. These results offer practical implications for Islamic financial institutions, emphasizing the need to strengthen educational programs and enhance organizational culture to foster Sharia-compliant human resources. Furthermore, the study highlights opportunities for better employee development, particularly in developing technical skills and integrating Islamic ethical values. In conclusion, this research significantly contributes to the literature on Islamic-oriented HRM and provides valuable insights for practitioners and researchers in the field. Keywords: Human Resource Management (HRM), sharia principles, employee perception, islamic finance Abstrak. Penelitian ini mengeksplorasi persepsi karyawan terhadap prinsip-prinsip Syariah dalam konteks Manajemen Sumber Daya Manusia (MSDM) di Bank Syariah Indonesia di Kota Malang, Jawa Timur. Penelitian ini menggunakan desain studi kasus dengan pendekatan kualitatif, yang dipilih karena kemampuannya untuk memberikan pemahaman yang mendalam tentang bagaimana karyawan memandang dan menerapkan prinsip-prinsip Syariah dalam kerangka kerja MSDM yang berorientasi Syariah di bank tersebut. Data dikumpulkan melalui wawancara mendalam, observasi langsung, dan analisis dokumen yang melibatkan sampel purposif sebanyak 15 karyawan dari berbagai posisi di bank, termasuk staf dan manajer, dengan masa kerja dan karakteristik demografis yang beragam. Temuan menunjukkan bahwa pendidikan dan pelatihan yang berfokus pada prinsip-prinsip Syariah sangat penting dalam membentuk pemahaman dan sikap karyawan. Selain itu, budaya organisasi yang berorientasi pada Syariah secara positif mempengaruhi perilaku dan sikap karyawan, menyelaraskan mereka lebih dekat dengan nilai-nilai institusi. Hasil penelitian ini memberikan implikasi praktis bagi lembaga keuangan syariah, yang menekankan perlunya memperkuat program pendidikan dan meningkatkan budaya organisasi untuk membina sumber daya manusia yang patuh terhadap Syariah. Selain itu, penelitian ini menyoroti peluang untuk pengembangan karyawan yang lebih baik, terutama dalam mengembangkan keterampilan teknis dan mengintegrasikan nilai-nilai etika Islam. Kesimpulannya, penelitian ini memberikan kontribusi yang signifikan terhadap literatur tentang HRM berorientasi Islam dan memberikan wawasan yang berharga bagi para praktisi dan peneliti di lapangan. Kata kunci: Manajemen Sumber Daya Manusia (MSDM), prinsip-prinsip syariah, persepsi karyawan, keuangan syariah
Exploring the Impulsive Buying Behavior on TikTok Live Platform
Abstract. This study aimed to analyze the relationship between Influencer Credibility on the TikTok live platform, Customers' Hedonic Motives, and Online Impulsive Buying Behavior with the moderating effect of Sensory Shopping Experience. Using a self-selection sampling method, a questionnaire was used to gather the data from TikTok users who have experienced shopping impulsively in the TikTok live shopping event where an influencer becomes the host. Out of 297 questionnaires distributed, there were 263 completed responses that can be further analyzed. SEM-PLS was used to analyze the data from 263 samples and evaluate the hypotheses. The findings showed that Influencer credibility positively influences consumers' hedonic motives, which influence online impulsive buying behavior. On the other hand, the sensory shopping experience does not have a significant effect in moderating the relationship between hedonic motives and online impulsive buying behavior. Keywords: Influencer credibility, hedonic motives, online impulsive buying behavior, sensory shopping experience Abstrak. Penelitian ini bertujuan untuk menganalisis hubungan antara Kredibilitas Influencer pada platform TikTok Live, Motif Hedonik Pelanggan, Perilaku Pembelian Impulsif Online, dengan efek moderasi dari Pengalaman Belanja Sensorik. Metode sampling self-selection digunakan dalam penelitian ini, dengan menggunakan kuesioner untuk mengumpulkan data dari pengguna TikTok yang memiliki pengalaman berbelanja impulsif dalam TikTok live shopping di mana seorang influencer menjadi host. Dari 297 kuesioner yang didistribusikan, terdapat 263 tanggapan yang lengkap yang dapat dianalisis lebih lanjut. Analisis SEM-PLS digunakan untuk menganalisis data dari 263 sampel dan mengevaluasi hipotesis. Temuan menunjukkan bahwa Influencer Credibility secara positif mempengaruhi Motif Hedonik Pelanggan di mana motif tersebut mempengaruhi Perilaku Pembelian Impulsif Online. Namun, pengalaman belanja sensorik tidak memiliki pengaruh yang signifikan dalam memoderasi hubungan antara motif hedonik dan perilaku pembelian impulsif online. Kata kunci: Kreditibilitas influencer, motif hedonik, perilaku pembelian impulsif online, pengalaman belanja sensorik
Examining the Technical Issues in Teletherapy for Children with Developmental Delays
Abstract. Medical digitization has advanced in developing countries, improving work efficiency. Teletherapy has emerged from this advancement. Nevertheless, teletherapy has encountered obstacles, such as software and hardware issues. Problems arose from technological factors such as slow connectivity, inadequate hardware specs, and poor audiovisual. This study aims to examine the technical issues related to teletherapy for children with developmental delays. By implementing descriptive statistical approaches with 43 participants, we found that patients struggled to be involved in teletherapy, resulting in the need for special guidance in the process. Therapists felt their clients' places were extremely crowded, and the low video quality of their devices hampered their ability to conduct optimal observations. Patients had a higher level of satisfaction and interest than therapists, meaning the patients would likely continue to be involved in the future. We also came up with another finding indicating that confidentiality has not become a major concern since building an intimate therapeutic relationship and learning to operate technology are still top priorities. Henceforth, implementing teletherapy would need a solid strategy in the future. Keywords: Children, digitization, technical issues, teletherapy, therapists Abstrak. Digitalisasi kesehatan mengalami kemajuan di negara-negara berkembang, sehingga meningkatkan efisiensi kerja. Teleterapi muncul dari kemajuan ini. Meski demikian, teleterapi memiliki berbagai kendala, seperti masalah perangkat lunak dan keras. Masalah muncul dari faktor teknologi seperti konektivitas lambat, spesifikasi perangkat keras yang tidak memadai, dan audiovisual yang buruk. Studi ini bertujuan untuk mengkaji permasalahan teknis terkait teleterapi untuk anak-anak dengan keterlambatan perkembangan. Dengan menerapkan pendekatan statistik deskriptif terhadap 43 partisipan, kami menemukan bahwa pasien kesulitan untuk terlibat dalam teleterapi, sehingga memerlukan bimbingan khusus dalam prosesnya. Terapis merasa tempat klien mereka sangat ramai, dan kualitas video yang rendah pada perangkat mereka menghambat kemampuan mereka untuk melakukan observasi yang optimal. Para pasien memiliki tingkat kepuasan dan minat yang lebih tinggi dibandingkan para terapis, di mana para pasien kemungkinan besar akan terus terlibat di masa mendatang. Kami juga menemukan temuan lain yang menunjukkan bahwa kerahasiaan belum menjadi perhatian utama karena membangun hubungan terapeutik yang intim dan belajar mengoperasikan teknologi masih menjadi prioritas utama. Untuk selanjutnya, penerapan teleterapi akan memerlukan strategi yang solid ke depannya. Kata kunci: Anak-anak, digitalisasi, permasalahan teknis, teleterapi, terapis
The Importance of Interpersonal Skills For Project Manager: Systematic Literature Review
Abstract. Project management skills can significantly impact the outcomes of many business initiatives, particularly in project-oriented industries. While technical expertise is crucial, project managers also rely heavily on interpersonal skills to effectively lead teams and communicate with stakeholders. This study examines how project managers' interpersonal skills contribute to project success. Employing the Systematic Literature Review methodology, our focus was on identifying pertinent articles from Scopus. Our initial search using the 'Publish or Perish' software returned 42 articles. We then carefully evaluated each one, focusing on how well they contributed to our understanding of interpersonal skills in project management. This thorough review process allowed us to select the most relevant and insightful articles for our study. Keyword analysis revealed robust associations between ‘interpersonal skills’ and ‘project managers’, extending to key terms such as ‘project management’, ‘emotional intelligence’, ‘project success’, ‘leadership’, ‘information technology’, ‘construction’, ‘implementation’, ‘evaluation’, and ‘qualitative’. Building on these keyword relationships, our findings underscore the need for balanced skill development in practice and highlight opportunities for future research on measuring and developing interpersonal skills across diverse project contexts, emerging methodologies, and virtual team dynamics, aiming to bridge the gap between academic research and practical application in project management. Keywords: Interpersonal skill, project, project manager, project management, systematic literature review Abstrak. Keterampilan manajemen proyek dapat berdampak signifikan terhadap hasil dari banyak inisiatif bisnis, khususnya dalam industri yang berorientasi pada proyek. Meskipun keahlian teknis sangat penting, manajer proyek juga sangat bergantung pada keterampilan interpersonal untuk memimpin tim dan berkomunikasi dengan para pemangku kepentingan secara efektif. Studi ini meneliti bagaimana keterampilan interpersonal manajer proyek berkontribusi terhadap keberhasilan proyek. Dengan menggunakan metodologi Tinjauan Literatur Sistematis, fokus kami adalah mengidentifikasi artikel-artikel terkait dari Scopus. Pencarian awal kami menggunakan perangkat lunak 'Publish or Perish' menghasilkan 42 artikel. Kami kemudian mengevaluasi masing-masing artikel dengan cermat, dengan fokus pada seberapa baik kontribusinya terhadap pemahaman kami tentang keterampilan interpersonal dalam manajemen proyek. Proses peninjauan menyeluruh ini memungkinkan kami untuk memilih artikel yang paling relevan dan berwawasan untuk studi kami. Analisis kata kunci mengungkapkan hubungan yang kuat antara 'keterampilan interpersonal' dan 'manajer proyek', yang meluas ke istilah-istilah utama seperti 'manajemen proyek', 'kecerdasan emosional', 'keberhasilan proyek', 'kepemimpinan', 'teknologi informasi', 'konstruksi', 'implementasi', 'evaluasi', dan 'kualitatif'. Berdasarkan hubungan kata kunci ini, temuan kami menggarisbawahi perlunya pengembangan keterampilan yang seimbang dalam praktik dan menyoroti peluang untuk penelitian di masa mendatang tentang pengukuran dan pengembangan keterampilan interpersonal di berbagai konteks proyek, metodologi yang muncul, dan dinamika tim virtual, yang bertujuan untuk menjembatani kesenjangan antara penelitian akademis dan aplikasi praktis dalam manajemen proyek. Kata kunci: Keterampilan interpersonal, proyek, manajer proyek, manajemen proyek, tinjauan pustaka sistematis