KRISTIANI, Enny; SUMARWAN, Ujang; YULIATI, Lilik Noor; SAEFUDDIN, Asep. Managing Rewards to Enhance Customer Value: Empirical Study of Frequent Flyer Program. Jurnal Manajemen Teknologi, [S. l.], v. 13, n. 1, p. 1–21, 2014. DOI: 10.12695/jmt.2014.13.1.1. Disponível em: https://journal.sbm.itb.ac.id/index.php/mantek/article/view/866. Acesso em: 6 may. 2024.