WIRYONO, Sudarso Kaderi. Risk Analysis of Customers Churn Rate at the Bandung Mandiri Shari’a Bank. Jurnal Manajemen Teknologi, [S. l.], v. 6, n. 1, 2002. Disponível em: https://journal.sbm.itb.ac.id/index.php/mantek/article/view/62. Acesso em: 10 may. 2024.