GOVINDARAJU, Rajesri; WIRATMADJA, Iwan Inrawan; HARYANA, Avif. Pengembangan Model Evaluasi Kualitas Layanan Sistem E-Government. Jurnal Manajemen Teknologi, [S. l.], v. 15, n. 2, p. 196–205, 2016. DOI: 10.12695/jmt.2016.15.2.6. Disponível em: https://journal.sbm.itb.ac.id/index.php/mantek/article/view/1869. Acesso em: 30 apr. 2024.