WIBISONO, Dermawan. A hybrid KB-AHP-GAP Analysis for the Performance Measurement System ( PMS ) in a manufacturing environment. Jurnal Manajemen Teknologi, [S. l.], v. 2, n. 1, 2002. Disponível em: https://journal.sbm.itb.ac.id/index.php/mantek/article/view/17. Acesso em: 3 may. 2024.