Evaluation On The Effectiveness Of Internship: Case Study Of Block71 Yogyakarta

Abstract

Abstract. BLOCK71 Yogyakarta, one of the startup development institution facilities in Indonesia faced an intern confusion problem which includes job description ambiguity, whether or not they are doing a good job, a workload beyond what they anticipate, and such. After both the employer and the interns are interviewed, the company is known to not prepare any learning agenda for the internship program and mostly expects the interns to mostly learning by doing with limited guidance. The research is done through a qualitative method with three total interviews and observations directly in the BLOCK71 Yogyakarta office. The result indicates that BLOCK71 Yogyakarta is yet to be considered to have an effective internship system because of several factors such as flaws in each of the three internship processes: onboarding – on-the-job – internship closure. Thus, BLOCK71 Yogyakarta is suggested to add a designated internship learning agenda starting from the onboarding process, commit to improving the quality in each position, able to reveal the interns' limitations while exposing them to the possibility of needed training, guide the interns related to their future career and adding exit interview along with feedback session as a closure process.

Keywords: Internship Effectiveness, Startup Development Institution, Satisfaction on Effectiveness.