Analyzing and Redesigning the Recruitment and Selection Process at AIESEC Bandung

Authors

  • Muhamad Ilham Noer Fauzi School of Business and Management, Institut Teknologi Bandung
  • Aria Bayu Pangestu School of Business and Management, Institut Teknologi Bandung

Abstract

AIESEC Bandung is a non-profit organization run by youth in a volunteer system to develop the leadership skills of young people in Bandung Raya. Currently, AIESEC Bandung is experiencing problems with its members, indicated by the decline in performance and the low level of member retention. After conducting initial data collection by doing interviews with AIESEC Bandung is LCVP as a key informant and by doing observation as a member at AIESEC Bandung, it was found that recruitment and selection are factors that play a role in member performance and retention rates. Therefore, conducting further research on the recruitment and selection process is expected to help AIESEC Bandung improve member performance and increase retention rates by knowing the cause of bad recruitment and selection processes. In carrying out a more in-depth investigation, the interview process with the respondents from four current members and four ex-member AIESEC Bandung, and document analysis were carried out to provide a broader picture of the root cause, assisted by the data contained in the related documents. This research succeeded in finding problems in recruitment, especially problems in job descriptions. Then managed to find problems in the selection, especially problem in the interview part. Thus, this research will provide recommendations for the recruitment and selection process for AIESEC Bandung.

Keywords: Non-Profit Organization, Recruitment and Selection Evaluation, Volunteer Member Performance, Volunteer Member Perception

Submitted

2021-10-05

Issue

Section

Articles