Published: January 12, 2012

Articles

Technology Trust and E-Banking Adoption: The Mediating Effect of Customer Relationship Management Performance

Samsudin Wahab, Nor Azila Mohd. Noor, Juhary Ali
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175

E- Service Quality, Ease of Use, Usability and Enjoyment as Antecedents of E-CRM Performance: An Empirical Investigation in Jordan Mobile Phone Services

Khalid Al-Momani, Nor Azila Mohd. Noor
PDF
219

Enterprise Model for Vendor Development: A Study at Selected Technology Park

Abdul Aziz Ab. Latif, Hamzah Dato Abdul Rahman
PDF
135

The Implementation of Balance Score Card for Performance Measurement in Small and Medium Enterprises: Evidence from Malaysian Health Care Services

Budi Suprapto, Hasnida Abdul Wahab, Alexander Jatmiko Wibowo
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194

Innovation Toilet and Barriers of Diffusion in Developing Country Case Study: TOTO Electronic Bidet Seat Toilet

Akbar Adhiutama, Michihiko Shinozaki, Seiichi Yoshikubo
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214