Vol. 2 No. 2 (2009)

Articles

• Technology Trust and E-Banking Adoption: The Mediating Effect of Customer Relationship Management Performance

  Samsudin Wahab ⁽¹⁾, Nor Azila Mohd. Noor ⁽²⁾, Juhary Ali ⁽³⁾

  (1) Universiti Teknologi MARA, Terengganu, 23000 Dungun Terengganu, Malaysia ,

  (2) College of Business, Universiti Utara Malaysia, Sintok Kedah, Malaysia ,

  (3) Asia-e-University, 50000 Kuala Lumpur, Malaysia

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  Abstract View : 19

  PDF downloads: 5
• E- Service Quality, Ease of Use, Usability and Enjoyment as Antecedents of E-CRM Performance: An Empirical Investigation in Jordan Mobile Phone Services

  Khalid Al-Momani ⁽¹⁾, Nor Azila Mohd. Noor ⁽²⁾

  (1) College of Business, Universiti Utara Malaysia, SINTOK KEDAH, Malaysia ,

  (2) College of Business, Universiti Utara Malaysia, SINTOK KEDAH, Malaysia

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  Abstract View : 38

  PDF downloads: 14
• Enterprise Model for Vendor Development: A Study at Selected Technology Park

  Abdul Aziz Ab. Latif ⁽¹⁾, Hamzah Dato Abdul Rahman ⁽²⁾

  (1) Institute of Small and Medium Enterprises (ISME), Universiti Malaysia Kelantan, Malaysia ,

  (2) Excecutive Development Centre, Universiti Utara Malaysia ABSTRACT, Malaysia

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  Abstract View : 13

  PDF downloads: 10
• The Implementation of Balance Score Card for Performance Measurement in Small and Medium Enterprises: Evidence from Malaysian Health Care Services

  Budi Suprapto ⁽¹⁾, Hasnida Abdul Wahab ⁽²⁾, Alexander Jatmiko Wibowo ⁽³⁾

  (1) Faculty of Economics, Universitas Atma Jaya Yogyakarta, Indonesia, Indonesia ,

  (2) Faculty of Technology Management and Technopreneurship, Universiti Teknikal Malaysia Melaka, Malaysia, Malaysia ,

  (3) Faculty of Economics, Universitas Atma Jaya Yogyakarta, Indonesia, Indonesia

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  Abstract View : 18

  PDF downloads: 7
• Innovation Toilet and Barriers of Diffusion in Developing Country Case Study: TOTO Electronic Bidet Seat Toilet

  Akbar Adhiutama ⁽¹⁾, Michihiko Shinozaki ⁽²⁾, Seiichi Yoshikubo ⁽³⁾

  (1) Management of Technology Program, Shibaura Institute of Technology, Japan, Indonesia ,

  (2) Management of Technology Program, Shibaura Institute of Technology, Japan, Japan ,

  (3) Management of Technology Program, Shibaura Institute of Technology, Japan, Japan

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  Abstract View : 15

  PDF downloads: 5