Nisa, A. C., & Noveria, A. (2025). The COVID–19 Pandemic Effect on Customer Tipping Behavior for Online Motorcycle Taxi Service. The Asian Journal of Technology Management (AJTM), 15(3), 256–266. https://doi.org/10.12695/ajtm.2022.15.3.5 (Original work published May 17, 2023)