Main Article Content
Abstract
Abstract. The growing awareness of Halal compliance in today’s community shows the importance of Halal on the quality of products manufactured worldwide. Hence, it is crucial to ensure that the concept of Halal extends to the entire supply chain, from the farm to the consumer. Most research covers manufacturing and procurement, leaving Halal-compliant distribution and logistics open to a number of research opportunities. We conduct an investigation into digital Halal logistics from the perspective of the individual food delivery riders, focusing on the operational level of the supply chain. The extensive reliance on Internet-enabled smart phones and the growing popularity of food delivery have created an increasing number of job opportunities for delivery riders, mainly on motorcycles. However, there is a question around whether or not this delivery process is Halal compliant, given that the riders face many challenges in ensuring an acceptable quality of service. This study investigates how the riders perceive Halal compliance in the food delivery industry, and provides suggestions for the implementation of digital Halal at various operational checkpoints.
Keywords: Digital logistics, Halal logistics, supply chain management, delivery riders.
Keywords
digital logistics
Halal logistics
supply chain management
delivery riders
Article Details
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This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License. Copyright @2017. This is an open-access article distributed under the terms of the Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License (http://creativecommons.org/licenses/by-nc-sa/4.0/) which permits unrestricted non-commercial used, distribution and reproduction in any medium
How to Cite
Ismail, S., & Othman, N. F. (2022). Digital Halal Logistics: The Perspective of Food Delivery Riders. The Asian Journal of Technology Management (AJTM), 15(2), 113–125. https://doi.org/10.12695/ajtm.2022.15.2.2
References
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Ab Talib M.S., & Abdul Hamid A.B. (2014). Halal logistics in Malaysia: a SWOT analysis. Journal of Islamic Marketing, 5 (3), 322–343. doi: 10.1108/JIMA-03-2013-0018
Ab Talib M.S., & Mohd Johan M.R. (2012). Issues in Halal Packaging: A Conceptual Paper. CS Canada International Business and Management, 5 (2), 94-98. doi: 10.3968/j.ibm.1923842820120502.1080
Adams I.A. (2011). Globalization: explaining the dynamics and challenges of the halal food surge, Intellectual Discourse, 19 (1), 123-145.
Al-Mazeedi, H.M., Regenstein, J.M., & Riaz, M.N. (2013). The issue of undeclared ingredients in halal and kosher food production: A focus on processing aids. Comprehensive Reviews in Food Science and Food Safety, 12(2), 228-233. doi: 10.1111/1541-4337.12002
Fathi E., Zailani S., Iranmanesh M., Kanapathy K. (2016). Drivers of Consumers’ Willingness to Pay for Halal Logistics. British Food Journal, 118(2). doi: 10.1108/BFJ-06-2015-0212
Hasan, Z., (2021). Making Indonesia as Integrated Halal Zone through the Implementation of Halal Supply Chain. Journal of Islamic Economic and Business Research, 1(1), 1-14.
Ismail, S., Nazarudin, N., & Muhamad, M.Z. (2022). Governance of Halal Logistics Compliance. Journal of Contemporary Islamic Studies, 8(2).
Jaafar H.S., Endut I.R., Faisol N., & Omar E.N. (2011). Innovation in Logistics Services: Halal Logistic. Proceedings of the 16th International Symposium on Logistics (ISL), 844-855.
Kumar P., & Shah N. (2016). Logistics: Pinning optimism on several themes. Antique Stock Broking Limited.
Lieb R., & Miller J. (2002). The use of third-party logistics services by large US manufacturers: The 2000 survey. International Journal of Logistics: Research and Applications, 5 (1), 1-12. doi: 10.1080/13675560110114270
Mcginnis M.A., & Kohn J.W. (2002). Logistics Strategy – Revisited. Journal of Business Logistics, 23 (2), 1-17. doi: 10.1002/j.2158-1592.2002.tb00023.x
Mohamed M.I.K.P., Raja Mohd Rasi R.Z., Ahmad Mohamad M.F., & Wan Yusoff W.F. (2016). Towards an Integrated and Streamlined Halal Supply Chain in Malaysia-Challenges, Best Practices and Framework. The Social Sciences, 11(11), 2864-2870. doi: 10.36478/sscience.2016.2864.2870
Omar E.N., & Jaafar H.S. (2011). Halal supply chain in the food industry – A conceptual model. Proceedings of IEEE Symposium on Business, Engineering and Industrial Applications (ISBEIA). doi: 10.1109/ISBEIA.2011.6088842
Radzman Shah N.W., Muhammad A., Mohamad S., & Jaafar H.S. (2016). Halal Transportation Providers for Supply Chain Management in Halal Industry: A Review. Journal of Hospitality and Networks, 1, 1-12.
Rasi R.Z., Masrom N.R., Omar S.S., Ahmad Mohamad M.F., & Sham R. (2017). Designing Halal Supply Chain: Malaysia’s Halal Industry Scenarios. Proceedings of the MATEC Web of Conferences (ICME ‘17), 135 (2).
Rezai G., Mohamed Z., & Shamsudin M.N. (2012). Assessment of Consumers’ confidence on Halal labelled manufactured food in Malaysia. Pertanika Journal of Social Science and Humanities, 20 (1), 33-42.
Shafie S., & Othman M.N. (2006). Halal Certification: An International Marketing Issues and Challenges. Proceedings of the International IFSAM VIIIth World Congress, 28-30.
Sham R., Rasi R.Z., Abdamia N., Mohamed S., & Bibi T. (2017). Halal Logistics Implementation in Malaysia: A Practical View. IOP Conference Series: Material Science and Engineering, 226. doi: 10.1088/1757-899X/226/1/012040
Tan M.I.I., Razali R.N., & Husny Z.J. (2012). The adoption of halal transportations technologies for halal logistics service providers in Malaysia. World Academy of Science, Engineering and Technology, 63, 467-74. doi: 10.5281/zenodo.1328454
Tieman M. (2007). Effective Halal Supply Chains. The Halal Journal, July/August.
Tieman, M. (2011). The application of Halal in supply chain management: in‐depth interviews. Journal of Islamic Marketing, 2(2), 186-195. doi:10.1108/1759083
1111139893
Tseng T., Yue W.L., & Taylor M.A.P. (2005). The Role of Transportation in Logistics Chain. Proceedings of the Eastern Asia Society for Transportation Studies, 5, 1657-1672.
Wilding R., & Juriado R. (2004). Customer Perceptions on Logistics Outsourcing in the European Consumer Goods Industry. International Journal of Physical Distribution & Logistics Management, 34 (8), 628-644. doi: 10.1108/096000
30410557767
Yaacob, T.Z., Abd Rahman, F., & Jaafar, H.S. (2018). Risk Categories in Halal Food Transportation: A Preliminary Findings. Int. J. Sup. Chain Mgt, 7(6), 453-461.
Yaacob, T.Z., Abd Razak, S.S., & Ishak, S.Z. (2021). An Overview of Halal Critical Control Point Risk Management Plan (HCCPRMP) in Retail Distribution of Halal Frozen Meat Supply Chain. Proceedings of the 3rd International Halal Management Conference (IHMC 2021), 122-126.
Zulfakar M.H., Anuar M.M., & Talib M.S.A. (2014). Conceptual Framework on Halal Food Supply Chain Integrity Enhancement. Procedia – Social and Behavioral Sciences, 121, 58–67. doi: 10.1016/j.sbspro.2014.01.1108
References
Ab Talib M.S., & Abdul Hamid A.B. (2014). Halal logistics in Malaysia: a SWOT analysis. Journal of Islamic Marketing, 5 (3), 322–343. doi: 10.1108/JIMA-03-2013-0018
Ab Talib M.S., & Mohd Johan M.R. (2012). Issues in Halal Packaging: A Conceptual Paper. CS Canada International Business and Management, 5 (2), 94-98. doi: 10.3968/j.ibm.1923842820120502.1080
Adams I.A. (2011). Globalization: explaining the dynamics and challenges of the halal food surge, Intellectual Discourse, 19 (1), 123-145.
Al-Mazeedi, H.M., Regenstein, J.M., & Riaz, M.N. (2013). The issue of undeclared ingredients in halal and kosher food production: A focus on processing aids. Comprehensive Reviews in Food Science and Food Safety, 12(2), 228-233. doi: 10.1111/1541-4337.12002
Fathi E., Zailani S., Iranmanesh M., Kanapathy K. (2016). Drivers of Consumers’ Willingness to Pay for Halal Logistics. British Food Journal, 118(2). doi: 10.1108/BFJ-06-2015-0212
Hasan, Z., (2021). Making Indonesia as Integrated Halal Zone through the Implementation of Halal Supply Chain. Journal of Islamic Economic and Business Research, 1(1), 1-14.
Ismail, S., Nazarudin, N., & Muhamad, M.Z. (2022). Governance of Halal Logistics Compliance. Journal of Contemporary Islamic Studies, 8(2).
Jaafar H.S., Endut I.R., Faisol N., & Omar E.N. (2011). Innovation in Logistics Services: Halal Logistic. Proceedings of the 16th International Symposium on Logistics (ISL), 844-855.
Kumar P., & Shah N. (2016). Logistics: Pinning optimism on several themes. Antique Stock Broking Limited.
Lieb R., & Miller J. (2002). The use of third-party logistics services by large US manufacturers: The 2000 survey. International Journal of Logistics: Research and Applications, 5 (1), 1-12. doi: 10.1080/13675560110114270
Mcginnis M.A., & Kohn J.W. (2002). Logistics Strategy – Revisited. Journal of Business Logistics, 23 (2), 1-17. doi: 10.1002/j.2158-1592.2002.tb00023.x
Mohamed M.I.K.P., Raja Mohd Rasi R.Z., Ahmad Mohamad M.F., & Wan Yusoff W.F. (2016). Towards an Integrated and Streamlined Halal Supply Chain in Malaysia-Challenges, Best Practices and Framework. The Social Sciences, 11(11), 2864-2870. doi: 10.36478/sscience.2016.2864.2870
Omar E.N., & Jaafar H.S. (2011). Halal supply chain in the food industry – A conceptual model. Proceedings of IEEE Symposium on Business, Engineering and Industrial Applications (ISBEIA). doi: 10.1109/ISBEIA.2011.6088842
Radzman Shah N.W., Muhammad A., Mohamad S., & Jaafar H.S. (2016). Halal Transportation Providers for Supply Chain Management in Halal Industry: A Review. Journal of Hospitality and Networks, 1, 1-12.
Rasi R.Z., Masrom N.R., Omar S.S., Ahmad Mohamad M.F., & Sham R. (2017). Designing Halal Supply Chain: Malaysia’s Halal Industry Scenarios. Proceedings of the MATEC Web of Conferences (ICME ‘17), 135 (2).
Rezai G., Mohamed Z., & Shamsudin M.N. (2012). Assessment of Consumers’ confidence on Halal labelled manufactured food in Malaysia. Pertanika Journal of Social Science and Humanities, 20 (1), 33-42.
Shafie S., & Othman M.N. (2006). Halal Certification: An International Marketing Issues and Challenges. Proceedings of the International IFSAM VIIIth World Congress, 28-30.
Sham R., Rasi R.Z., Abdamia N., Mohamed S., & Bibi T. (2017). Halal Logistics Implementation in Malaysia: A Practical View. IOP Conference Series: Material Science and Engineering, 226. doi: 10.1088/1757-899X/226/1/012040
Tan M.I.I., Razali R.N., & Husny Z.J. (2012). The adoption of halal transportations technologies for halal logistics service providers in Malaysia. World Academy of Science, Engineering and Technology, 63, 467-74. doi: 10.5281/zenodo.1328454
Tieman M. (2007). Effective Halal Supply Chains. The Halal Journal, July/August.
Tieman, M. (2011). The application of Halal in supply chain management: in‐depth interviews. Journal of Islamic Marketing, 2(2), 186-195. doi:10.1108/1759083
1111139893
Tseng T., Yue W.L., & Taylor M.A.P. (2005). The Role of Transportation in Logistics Chain. Proceedings of the Eastern Asia Society for Transportation Studies, 5, 1657-1672.
Wilding R., & Juriado R. (2004). Customer Perceptions on Logistics Outsourcing in the European Consumer Goods Industry. International Journal of Physical Distribution & Logistics Management, 34 (8), 628-644. doi: 10.1108/096000
30410557767
Yaacob, T.Z., Abd Rahman, F., & Jaafar, H.S. (2018). Risk Categories in Halal Food Transportation: A Preliminary Findings. Int. J. Sup. Chain Mgt, 7(6), 453-461.
Yaacob, T.Z., Abd Razak, S.S., & Ishak, S.Z. (2021). An Overview of Halal Critical Control Point Risk Management Plan (HCCPRMP) in Retail Distribution of Halal Frozen Meat Supply Chain. Proceedings of the 3rd International Halal Management Conference (IHMC 2021), 122-126.
Zulfakar M.H., Anuar M.M., & Talib M.S.A. (2014). Conceptual Framework on Halal Food Supply Chain Integrity Enhancement. Procedia – Social and Behavioral Sciences, 121, 58–67. doi: 10.1016/j.sbspro.2014.01.1108
Ab Talib M.S., & Mohd Johan M.R. (2012). Issues in Halal Packaging: A Conceptual Paper. CS Canada International Business and Management, 5 (2), 94-98. doi: 10.3968/j.ibm.1923842820120502.1080
Adams I.A. (2011). Globalization: explaining the dynamics and challenges of the halal food surge, Intellectual Discourse, 19 (1), 123-145.
Al-Mazeedi, H.M., Regenstein, J.M., & Riaz, M.N. (2013). The issue of undeclared ingredients in halal and kosher food production: A focus on processing aids. Comprehensive Reviews in Food Science and Food Safety, 12(2), 228-233. doi: 10.1111/1541-4337.12002
Fathi E., Zailani S., Iranmanesh M., Kanapathy K. (2016). Drivers of Consumers’ Willingness to Pay for Halal Logistics. British Food Journal, 118(2). doi: 10.1108/BFJ-06-2015-0212
Hasan, Z., (2021). Making Indonesia as Integrated Halal Zone through the Implementation of Halal Supply Chain. Journal of Islamic Economic and Business Research, 1(1), 1-14.
Ismail, S., Nazarudin, N., & Muhamad, M.Z. (2022). Governance of Halal Logistics Compliance. Journal of Contemporary Islamic Studies, 8(2).
Jaafar H.S., Endut I.R., Faisol N., & Omar E.N. (2011). Innovation in Logistics Services: Halal Logistic. Proceedings of the 16th International Symposium on Logistics (ISL), 844-855.
Kumar P., & Shah N. (2016). Logistics: Pinning optimism on several themes. Antique Stock Broking Limited.
Lieb R., & Miller J. (2002). The use of third-party logistics services by large US manufacturers: The 2000 survey. International Journal of Logistics: Research and Applications, 5 (1), 1-12. doi: 10.1080/13675560110114270
Mcginnis M.A., & Kohn J.W. (2002). Logistics Strategy – Revisited. Journal of Business Logistics, 23 (2), 1-17. doi: 10.1002/j.2158-1592.2002.tb00023.x
Mohamed M.I.K.P., Raja Mohd Rasi R.Z., Ahmad Mohamad M.F., & Wan Yusoff W.F. (2016). Towards an Integrated and Streamlined Halal Supply Chain in Malaysia-Challenges, Best Practices and Framework. The Social Sciences, 11(11), 2864-2870. doi: 10.36478/sscience.2016.2864.2870
Omar E.N., & Jaafar H.S. (2011). Halal supply chain in the food industry – A conceptual model. Proceedings of IEEE Symposium on Business, Engineering and Industrial Applications (ISBEIA). doi: 10.1109/ISBEIA.2011.6088842
Radzman Shah N.W., Muhammad A., Mohamad S., & Jaafar H.S. (2016). Halal Transportation Providers for Supply Chain Management in Halal Industry: A Review. Journal of Hospitality and Networks, 1, 1-12.
Rasi R.Z., Masrom N.R., Omar S.S., Ahmad Mohamad M.F., & Sham R. (2017). Designing Halal Supply Chain: Malaysia’s Halal Industry Scenarios. Proceedings of the MATEC Web of Conferences (ICME ‘17), 135 (2).
Rezai G., Mohamed Z., & Shamsudin M.N. (2012). Assessment of Consumers’ confidence on Halal labelled manufactured food in Malaysia. Pertanika Journal of Social Science and Humanities, 20 (1), 33-42.
Shafie S., & Othman M.N. (2006). Halal Certification: An International Marketing Issues and Challenges. Proceedings of the International IFSAM VIIIth World Congress, 28-30.
Sham R., Rasi R.Z., Abdamia N., Mohamed S., & Bibi T. (2017). Halal Logistics Implementation in Malaysia: A Practical View. IOP Conference Series: Material Science and Engineering, 226. doi: 10.1088/1757-899X/226/1/012040
Tan M.I.I., Razali R.N., & Husny Z.J. (2012). The adoption of halal transportations technologies for halal logistics service providers in Malaysia. World Academy of Science, Engineering and Technology, 63, 467-74. doi: 10.5281/zenodo.1328454
Tieman M. (2007). Effective Halal Supply Chains. The Halal Journal, July/August.
Tieman, M. (2011). The application of Halal in supply chain management: in‐depth interviews. Journal of Islamic Marketing, 2(2), 186-195. doi:10.1108/1759083
1111139893
Tseng T., Yue W.L., & Taylor M.A.P. (2005). The Role of Transportation in Logistics Chain. Proceedings of the Eastern Asia Society for Transportation Studies, 5, 1657-1672.
Wilding R., & Juriado R. (2004). Customer Perceptions on Logistics Outsourcing in the European Consumer Goods Industry. International Journal of Physical Distribution & Logistics Management, 34 (8), 628-644. doi: 10.1108/096000
30410557767
Yaacob, T.Z., Abd Rahman, F., & Jaafar, H.S. (2018). Risk Categories in Halal Food Transportation: A Preliminary Findings. Int. J. Sup. Chain Mgt, 7(6), 453-461.
Yaacob, T.Z., Abd Razak, S.S., & Ishak, S.Z. (2021). An Overview of Halal Critical Control Point Risk Management Plan (HCCPRMP) in Retail Distribution of Halal Frozen Meat Supply Chain. Proceedings of the 3rd International Halal Management Conference (IHMC 2021), 122-126.
Zulfakar M.H., Anuar M.M., & Talib M.S.A. (2014). Conceptual Framework on Halal Food Supply Chain Integrity Enhancement. Procedia – Social and Behavioral Sciences, 121, 58–67. doi: 10.1016/j.sbspro.2014.01.1108