REDESIGN PERFORMANCE MANAGEMENT SYSTEM AT DINAS PEMUDA DAN OLAHRAGA KOTA BANDUNG

Abstract

Abstract. Department of Youth and Sports (Dispora) Bandung is a government agency which charge on providing public services for the Bandung citizen sports specifically. Dispora deals with youth development as well as sports empowerment and sports infrastructure. As a non-profit government agency, Dispora responsible to provide optimal services for the community. Community service optimization depends on how the performance of all components that support Dispora’s goals which also includes employees performance in it. Therefore, to ensure employees work according to their duties, Dispora uses two performance management systems to manage its employees, which are performance assessment system and daily activity checking system. Based on the data, found that data which is used to assesst performance indicators in the Dispora performance assessment system is collected not from a clear data and references  so that the data is bias. On the other hand the assessment would be applied once a year at end of the year so employees do not have chance to improve their performance. In another system, it was found that the duty of the working staff  to work on a minimum daily basis is five hours which according to the study, employees of Dispora can work at least six hours per day. This research will try to redesign the two performance management systems above with several stages. For a performance assessment system, firstly, find out the performance indicators used by Dispora. Then, find out the best performance indicators selected by sources from several indicators based on the literature. Then, analyse which indicators are suited to interviews and theories. After that, a list of the new performance indicators is found. For daily activity checking systems, using the coding method, analyse the advantages and disadvantages of the system when applied to five hours and six hours minimum of working time. Then, analyse which are the best minimum of working time to apply on Dispora. From the above results, new design for two performance management systems in Dispora is obtained.

 

Keywords : Dispora, Government Agency, Employee Performance, Performance Management System, Performance Indicators, Minimum of Working Time.